1. The massage therapist was amazing! 2. I was deceived! They talked me into getting an extra service and failed to inform me that IT COST EXTRA. I went because it was a gift. I kept saying that from the moment I walked in. I kept saying...well whatever that includes. This was a gift. They just said it was a one hour massage. So when I checked out she blurted out how much I owed and I said again that this was a gift and I shouldn't owe anything. So I had to adjust the tip amount from the massage therapist that worked on me. Which again he was amazing. So basically they charged me $12.00 to rub biofreeze on my back at the end of my massage. So I had to reduce my tip based on the EXTRA charge. I think they owe the therapist that money. Very unprofessional on the front end at check out.
16 Goodman St NRochester, NY 14607
From Business: Integrated Wellness Systems is a full-service medical/sports massage center, treating clients in the Rochester, New York area since 1996. Our number-one goal: Get c…
302 Goodman St N Suit 200Rochester, NY 14607
From Business: The objective of the Onondaga School of Therapeutic Massage is to provide training in the science of massage with the intent of graduating exceptionally trained, hi…
I highly appreciate the services that Empire Therapeutic Massage Center provides. They also offer great prices for the services and work they do. I highly recommend them.
Empire therapeutic met my expectations through and through. I was so pleased. The therapist understood my needs and was helpful with answering questions I had.