they were extremely professional. they came in and did a FREE estimate and were really good about explaining my options. Once I told them what I wanted, they didn't try to sell me anything on top of it, they did make some awesome recommendations. Instead of replacing the hardwoods in certain rooms, they suggested a refinish and that did the trick. My floors are shining and look brand new. I would recommend them to ANYONE! Well done, Birchwood Flooring :-)
We had three quotes from hardwood floor refinishing contractors. Jim Mack was significantly less expensive than the other two. He and his team came in on a weekend and finished all the floors on time and they did a beautiful job. There were no issues what so ever. It is rare that I hire a contractor and get exactly what I wanted for the price I thought I was going to pay. I couldn't be happier with Jim's performance.
Bayside Flooring Outlet by far has the best selection of flooring around. The staff was knowledgeable and helpful. Prices were very reasonable as well.