I recently stopped into the store for a new TV and WOW. I couldn't believe the many different models they have and I've never dealt with a staff that knows more about their products. I used to go to places like Best Buy only to be read the tag off the TV which I could do myself, these guys at Stereo Shop actually know what they're talking about. They're lifetime service plan is awesome too, they'll cover labor forever, instead of trying to charge you eveytime you need it looked at like most places do. I was able to get good sized TV and an awesome surround sound system, its like I have a theater in my house! After my experience with my entertainment system, I had them install a remote starter. I dropped my car off in the morning and they called me when it was done and the system works great, I can start my car from what seems likes miles away! Overall its a very cool store with helpful and knowledgable staff, I'll definately be going back to get a new stereo system for my car. Jess
I have been buying electronics in Rochester for nearly 20 years from the Stereo Shop. Over the years there have been many locations (My favorite was the one on East Ave) to choose from and they always took good care of me. Usually when I read these reviews I laugh a little at the people who get very upset at one small thing. I look at the history of the company and usually find that most people who get upset over the small things are often just angry people. I guess the stores have always been privately owned, but the only stores that are still the orginal Stereo Shop are located in Greece and Webster. The one in Henrietta seems to have changed its name or is no longer affiliated, I can't tell. Either way, I would not shop anywhere else for TV's and Theater gear and I go to the shop in Webster on Empire Blvd because it is the closest to me and the guys always take the time to answer my questions.
I thought outside the big box and won in every way!!! I normally do all my electronics shopping through circuit city or best buy untill i stepped inside the stereo shop. i was really suprised with the store layout and the smiles i received when i walked in. it was just nice to actually be addressed promptly with someone who could actually help me with anything i needed. i originally just had a couple questions about purchasing a new high-definition television.....all said and done i now have a brand new 52" sony mounted on my wall with an amazing denon surround sound system and a remote control that controls everything with the push of one button!! And to top everything...they have a LIFETIME GUARANTEE on all their products FOR FREE! i definately found a new home for all my electronic needs.Thank you STEREO SHOP.