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Hertz

OPEN NOW

Today:8:00 am - 6:00 pm

546 S Rochester Rd,

Rochester Hills, MI 48307

(248) 652-0282

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Business Details

Hours:

Regular Hours

Extra Phones:

Phone: (248) 652-0096

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Neighborhood:
Rochester
AKA:

Hertz Rent A Car

Categories:
Truck Rental, Car Rental

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Posted: 8/18/2015

Overall

If there was a &quot;zero&quot; star option, I would have picked that. <br> <br>I reserved a car back in July with this location for today, August 18, 2015. I had my car going in for collision repairs and had rental car coverage through State Farm Insurance. I was already slightly irritated that I received multiple calls from you asking what date I needed the car, when I had already told you more than once, August 18, 2015 at 8am. <br> <br>I arrived at the collision shop to turn in my car for repairs; they called you to tell you I was ready to be picked up. Your reply was that there was no car available!!!! I had a reservation for God’s sake! You call this customer service! I called Enterprise and got a car right away, without a reservation. <br> <br>I called State Farm and told them they should reconsider who they partner with for rental cars. I will never attempt to rent a car from Hertz again, and I will be sure to spread the word to everyone I know that Hertz is not the place to go, if you want reliable, customer service. I am highly disappointed.

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Hertz

546 S Rochester RdRochester HillsMI 48307

(248) 652-0282

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Hertz

546 S Rochester RdRochester HillsMI 48307

(248) 652-0282

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