Brambleton Veterinary Hospital

Worked here and quit due to the extremely rude staff and the treatment of animals. For people who board your dogs there, you are putting your dog in the mercy of $8 an hour employees who pretty much experiment with which dogs will be walking with your dog, no matter the danger. Also witnessed employees hitting dogs, pulling fur until they shrieked, just because the dogs were either playing or just excited to get outside. Also, the chemicals that they use when they clean the kennels are horrible. They burn their lungs.. I was putting a dog away and got down on my legs to get inside the run and there was a puddle of water from someone cleaning it. I did not think much about it until my leg started itching and I got this on my leg. https://imgur.com/Hs094Bx

One employee in the dog kennel said to me "I've been accused of abusing animals, ha? Why would I work at a vet office". This was after throwing a dog violently to the ground and cutting their nails until it bled and touching it up with ointment to stop the bleeding.

Dr. Jennings has four cats, three of which are sick the entire time I was there. Oliver, Mickey,and Fatty Patty. While cleaning the cat room, cat bodily fluids were dried up all over the place. Customer's cats are kept locked away from the other cats for good reason but still within the reach to get sick.

They have one dog who is a sweetheart up for adoption, Axel, but good luck getting him adopted. As an employee said to me "Dr. Jennings wants to be the one who rescues him". One woman who came to see Axel to try to help with his adoption, was invited in the run, then asked to leave by a very very rude woman who then told her to leave when inquiring about how to help with the adoption.

In my opinion Dr. Jennings is more interested in turning a profit then in the welfare of these precious creatures. As a person who loves and respects animals, I was horrified at what I saw. There are plenty of skilled and caring vets in the Roanoke area. This is not one of them

In my opinion, it is a shame people like Dr. Jennings are allowed to be veterinarians. She still practices cosmetic mutilations of dogs such as ear cropping, a practice condemned by the American Veterinary Medical Association. https://www.avma.org/KB/Policies/Pages/Ear-Cropping-and-Tail-Docking-of-Dogs.aspx This practice is very painful for dogs and completely unnecessary. Reputable vets do not continue such a ridiculous tradition. Why any vet would encourage a person to inflict incredible suffering on their pet for cosmetic reasons is inhumane and not putting the welfare of the animal first. Her cats are all very sick and she boards customers cats in the same room hers are. It looks very bad when a veterinarian has obese, sick pets. Her staff as a whole are incredibly rude. I inquired about helping out a dog that was being boarded there and in need of a home. The poor boy is growing up in a cage. His name is Axel. I wanted to help find him a home because I felt sorry for him. I was treated like crap by some angry staff member named Courtney. Why would you treat someone badly just because they want to help an animal in need? There are other more qualified vets in Roanoke who will treat you and your beloved companion animal with the respect you both deserve. Choose them instead.

The staff at Brambleton Veterinary Hospital are a nightmare! They don't care about your pet or you! All the care about is your money. Seriously, DO NOT bring your pet(s) here, this place deserves to be shut down!

They are wonderful. We have had out 2 dogs groomed and treated here. They give our old boy very special care. The grooming is always top notch as well as the medical care. Would highly recommend.