Well, my wife and I have been using this Kroger for 15+ years. One scary bad evening. Of course all stores are only as good as their employees and sometimes you just get that one or two that can ruin your trip. One evening my wife and I were doing our weekly shopping and we once again came upon the grapes that were on sale and none there. This made the 4th week that there had been no grapes on display. We continued shopping and came to register and I went back to see if there were any there now. No! So, after we checked out I asked to see a store manager. Long story short, produce man went off and shoved grapes in my face and I shoved him back out of my face. The cops were called and my wife and I were targeted instead of the produce manager. A smart canine cop for Roanoke county who threatened to arrest us. I told him to go ahead. We had done nothing wrong. After a good 45 minutes I said do something or we leave...we left. Never returned! Don't put up with bad customer service, ever
I have shopped all of the Krogers in the area and this one is my favorite. They usually have all of their sales items in stock and their regular prices are lower than some other locations. I use lots of coupons when I shop and have never had a bad experience at this store.
Good prices, good customer service. Everyone should visit them sometime!