Great customer service! I came to Roanoke VA from DC for a buddies wedding only to find that I had left my suit at home once arriving to the hotel... I called a few places and Patina was the most helpful in getting me hooked up within minutes (I literally had less then 10min to find a place) and told me to swing by even though it might be a little after their closing time. They had a suit in hand ready for me when I came running through the door, fitted in less then 30 sec, and paid for and out the door within 2 minutes. The man (possibly owner) advised me to watch my speeding on the road that lead to the wedding site because the cops always sit waiting for speeders there AND he also mentioned that he would leave his truck unlocked for me to leave my rental suit on his front seat on Sunday (since store is closed) so that my wife and I could hit the road without worrying about returning a suit on Monday. Very friendly and professional and would recommend them anytime!
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I spent a lot of Money there over more than 2000 dollars found the best wedding dress and bridesmaids dresses but when I tried to return a dress that hadn't even been worn bx one of my bridesmaid decided she wasn't going to be in it they told me bc I had paid in full and the dress had been out of the store for a few months they couldn't take it back so I lost my money for the dress and now stuck with the dress very disappointed
I went to this shop and ask for help on a ribbon for a corset back on a formal gown, these ladies were excellent and didn't hesitate to help me! Loved the store and their dresses! Will definitely go back.