Extremely terrible customer service, the manager is abbreviated, obnoxious, condescending and rude. In July 2013, I went in the store and bought a piece of furniture. The sale rep was about to put it inside me car, I told him it wouldn't fit, he said yes it would, and he called two of his associates to help him put it inside, I said to them again, "it won't fit", but they forced it inside the car and then the door co... view moreWas this review helpful?Yes No|Flag Abuse
Unclaimed Freight RiverdaleAdd to My Book
I recently purchased a bedroom group from Unclaimed Freight. This was the most horrible experience I have ever had with a furniture company. I ordered an Ashley bedroom group (including chest & media chest). I ordered this specific item because it had everything I wanted within my budget. When the items were delivered it was minus 1 chest. I spoke with the salesperson & he said that he assumed that I didn't w... view moreWas this review helpful?Yes No|Flag Abuse
Unclaimed Freight management reviewed customers complaint and found out that customer invoice was wrote up incorrectly and Ms. Johnson received the additional chest.
This is the absolute worst. My wife and I went there looking for new bedroom furniture. We found a set we liked and agreed to purchase it. After we paid for it and asked what time it would be delivered we were informed that the set was not in stock. Needless to say we were extremely upset. We asked when it would be in and we were assured over and over and over that it would be in and delivered in less than two ... view moreWas this review helpful?Yes No|Flag Abuse