Posted: 2 months ago
DO NOT BUY ONLINE TICKETS FOR PREMIER CINEMAS!
I purchased my tickets on line so I wouldn't have to stand in line, but I had to stand in line for my pre-paid tickets. All other kiosks to print tickets for those who paid online and paid the additional "convenience fee". If I had known I would have gone to the Cottonwood Mall. This was after a manger told me they couldn't help me. I was unable to enter the theater until 10 minutes after start time. There were only seats available right in the front and I am farsighted and an unable to see the screen clearly so close. This is why I buy online so I can skip line and print my tickets like EVERY OTHER theater in the area does.
After walking out of theater, the "manager" told me I could only be refunded on a gift card and that she did not understand why anyone bought tickets on line since it cost extra for a "convenience fee" and seats weren't even guaranteed. NEWSFLASH! PEOPLE PAY THE CONVENIENCE FEE SO THEY DON'T HAVE TO STAND IN LINE!