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Enchantment Pet Resort & Spa

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Business Details

Vacations aren't just for people.
Hours:

Regular Hours

General Info:
Enchantment Pet Resort & Spa is your pet's vacation destination of choice. Our state of the art Resort is staffed by pet-passionate people who are committed to caring for your pet and providing you with peace of mind, while you are both away from home. Our amenities include gourmet pet food and snacks, comfy bedding for canine and feline lodging, soothing music, daily maid service, dog massage and sauna, doggie day camp, and social time for our canine guests - in our indoor Canine Swim Spa or our outdoor play yards. Stop by today for a tour of our resort/pet care facility in Rio Rancho, NM, near Albuquerque.
Services/Products:
  • Agility Training
  • Certified
  • Dog Day Care
  • Dog Grooming
  • Dogs
  • Kennels
  • Locally Owned
  • Long Term Kennels
  • Military Discount
  • Obedience Training
  • Pet Bathing
  • Pet Boarding
  • Pet Nail Clipping
  • Pet Teeth Cleaning
  • Pet Toys
  • Pet Treats
  • Private Pet Training
  • Senior Discount
  • Short Term Kennels
Payment method:
amex, cash, debit, discover, master card, visa
Accreditation:

Licensed

Categories:
Pet Boarding & Kennels, Pet Food, Dog & Cat Furnishings & Supplies, Pet Stores, Pet Training, Pet Grooming, Dog Training, Pet Services, Kennels, Pet Sitting & Exercising Services

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Reviews

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01/03/2014

My dogs would put on the back brakes when we got there...that is a sign of something bad. Took them for grooming and one of my dogs came home with cuts - deep cuts near the eye also, and no one said anything to me...and if you board there...prepare for your dog to be locked in a small area 21 hours a days...it is overpriced and the people are not nice there and I do not see it as a good place to board or to get your... view more

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08/25/2013

Please do not take your dog to Enchantment if you are expecting good customer service. This place is extremely cold and unfriendly. The 2 gals at the front desk in the afternoon who you give your money too, are extremely rude, cold as ice and very robotic. They do not greet you, know your name or acknowledge your dog by their name. There are no "Thank Yous" or even a "Hello" All day camp is reall... view more

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03/20/2011
Not the nicest folks I've ever met...

The people at Enchantment take rude to a whole new level. I took my dog there last month for boarding before taking a trip to Mexico for my grandmothers funeral. When I picked him up the lady at the front desk was very snippy towards me. I don't know, maybe they didn't like my dog for some reason (I don't see why not, he's adorable and very loving.) Anyway, I won't be taking my baby there any longer if the people who... view more

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07/20/2009
Nice place, a little spendy.

We have a very large dog that seems to enjoy the stay, groomers do a great job with him when he stays for a bath / brush. But, when he's there overnight +, he gets ""kennel elbow"", to the point of bleeding. He does have a bed that he loves (which would prevent this), but they do not allow pet beds due to sanitary concerns, so he sleeps on the hard kennel floor. I would hope our next stay addresses this somehow. ... view more

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04/27/2009
disappointing

I have taken our dog to enchantment from the moment we adopted him from a rescue organization in 2006. We got adequate training, although I am not in favor of treats for everything,but Rusty passed his Canine Good citizenship course. Rusty is very gregarious and loves to interact with other dogs, which he does in other day care situations in Rio Rancho and also in AZ where we have another house. We have always boa... view more

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02/11/2009
Best of the Best!!

I take my dog there for day camp, boarding and grooming and he loves it. He is excited when we arrive ans see where he is going. People are friendly, prices are reasonable and the groomers and handlers are great. I HIGHLY recommend it. Can't wait to see when all the renovations are done!!

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08/26/2008
Great for boarding & training

I take all my dogs there for agility and obedience training and regular recommend the training to my friends. Recently I have taken my dogs for 7 days boarding and they had a blast!! Not only did they get to play all day, but they also got complimentary messages. They are currently building swimming pools for play time and therapy and I can't wait to take my dogs there to play in the pools.

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08/04/2008
Try someplace else

We started taking our dog here two years ago. For two extended boarding sessions (10 days+) everything was fine. However, this year we got a bad report card. It seems that our dog, while not agressive, was "too playful" in the daycamp setting. Therefore, they had to remove him from the daycamp and do a one on one play time with him. We have taken him to dog parks where he is fine with the other dogs. We took him back... view more

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03/08/2008
Don't take your pets here!!

I stopped taking my pets here after they became very sick the last three times I boarded at Enchantment. Respiratory infections, one which cost me $300 extra to treat. I would not recommend Enchantment.

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Enchantment Pet Resort & Spa

580 Quantum Rd NERio RanchoNM 87124

(505) 916-8295

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Enchantment Pet Resort & Spa

580 Quantum Rd NERio RanchoNM 87124

(505) 916-8295

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