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Veterans Cab Association

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OPEN NOW
Today: Open 24 Hours
Years in Business icon
77 Years
in Business
BBB Rating icon
Accredited
Business
Amenities:
Wheelchair accessible
(804) 275-5542Visit WebsiteMap & Directions4510 Jefferson Davis HwyRichmond, VA 23234Write a Review

More Info

General Info
* In Business Since 1947 * Serving the Richmond Metro for 60 Years
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Fax: (804) 275-5540

Brands
sedans, vans
Payment method
amex, discover, all major credit cards, visa, mastercard
Neighborhoods
Jeff Davis, South Richmond
Categories
Other Information

Wheelchair Accessible: Yes

Reviews

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SL
Shelly L.

01/08/2021

Overall
Expertise
Professionalism
Promptness

Veterans cab is the best cab company in Richmond. They are professional and always on time. I can always count on them!!

DC
Dennis C.

06/20/2018

Overall
Expertise
Professionalism
Promptness

I understand how busy things can get, but, I've never had a problem with professionalism, courtesy or anything like that. When it's all said and done, I've always been a satisfied customer. ABSOLUTELY, POSITIVELY, NO COMPLAINTS.T. CHANDLER WAS MY DRIVER TODAY. I'VE RIDDEN WITH HER BEFORE & SHE'S ALWAYS BEEN ON POINT. MY HUMBLE OPINION IS TO ACQUIRE MORE DRIVERS LIKE HER. OUTSTANDING!!!!

KK
Kristen K.

05/07/2017

Overall
Expertise
Professionalism
Promptness

I use Veteran's Cab for my very early chemotherapy appointments downtown @VCU Health ~ fantastic drivers, very professional, helpful, and always very, very prompt. Clean vehicles, smooth ride, confidence in driver ability ~ overall a really great company ~ highly recommend. Really enjoy having Karl "Bear" as my driver.

GF
George F.

11/18/2016

Overall
Expertise
Professionalism
Promptness

Phil and Kelly are exceptional drivers who display the highest degree of professionalism. Prompt, friendly, helpful and courteous, Simply The Best!!

JS
John S.

09/30/2014

Overall
Was easy like Sunday morning!!!

I chose to use this Company on my way home from the airport last Sunday so I can compare it with the cab company that took me to the airport which was Taxi Richmond LLC which I thought was a good service Veterans cab exceeded my expectations I chose them because my grandfather father brother and all of my cousins are veterans and veterans Was started by veterans

sbwilliams6462

08/12/2013

Overall

The young lady that answered the phone when I called was very friendly, professional and courteous. She told me to expect the cab in 20 minutes but in less than 10 minutes it was in front of my house. My driver, Lisa, was just wonderful! I couldn't have had a better experience! Thank you ladies!! I will be a return customer for sure!

elizabeth804va

01/05/2013

Overall
awesome service New Year's and beyond!

I took this company home on new year's on was really impressed with the service. I called them again tonight and the service was just as awesome. definitely use this company if you need a ride. They are great!

Overall
Garbage......extremely unprofessional

Do not trust this company they are rude an unprofessional. Ordered a cab at 8:30, was told wait time was 30-45 minutes. Called back after waiting 1.5 hours said would be another 30 minutes. Called again, said they arrived and called my cell phone but "I answered and hung up". The idiot claims to have written my cell phone number incorrectly, however, I also gave them the room number if my hotel. Why would they not have called my room? Literally ruined my night, I waited two hours for their cab that never came. Then the dispatcher had the audacity to hang up on me when I expressed my dissatisfaction. Don't waste your money here. They are evil! Shame on Veterans Cab!

themisterc

02/24/2012

Overall
The driver suggested I log on ...

The driver suggested I log on and rate the service. It was great. She was nice and professional and on time. I would definitely recommend this company to anybody in the richmond area.

taylorsteel

12/29/2011

Overall
The driver was on time and hel...

The driver was on time and helped me with my bags. We had a great conversation and the taxi was very clean and well kept

nursedinva

07/04/2011

Overall
If I were telling my best frie...

If I were telling my best friend about this service, I'd say that it is excellent. The driver was very nice, the taxi did not smell bad (and neither did the driver). The fare did not exceed the estimate they gave me on the phone, and they arrived on time. I would tell my best friend that this company should receive an A++

debbiedarling

06/26/2011

Overall
I would recommend this company...

I would recommend this company. The service was much better than average...

carolfromny

12/27/2010

Overall
THEY ARE AN ACTUAL COMPANY!!!!

I called and actually spoke with an intelligent human being who was actually sitting at a desk in an office and not some jack-weed talking to me on a cellphone while driving a cab and doing 30 different things. %100 A+

twlghtluvr

12/22/2010

Overall
UH MEDICORE

I've been using literally all of the taxis in Richmond thus far and I must say Veterans Cab is okay, not great. When I called a couple of times the drivers were late, and the cabs themselves weren't that pleasant. However, they do try to make amends to their wrongs so I guess that makes it okay.

jonarute

09/18/2010

Overall
Great Service

I've been using veterans cab since 1985 and I have never had a problem with their service. They are always on-time and the drivers are very professional

branwei

08/16/2010

Overall
they failed me

I called and scheduled this company to pick-up my girlfriend so she had a ride to work. I called more than 8 hours in advance to schedule. When the hour came for them to pick her up, they failed to do so.

yaffem

09/16/2009

Overall
good job

If u got a girl working for u named mary she does a excellent job and u should give her a raise. thaxs mike

lynn2264

08/26/2009

Overall
customer

i had a pleasant experience riding with Veterans Cab ...they gave me the curb to curb service and great conversation w/my driver ...i couldnt ask for a better company to ride with ,,,THANKS VETERANS CAB...YOU WILL BE HEARING FROM ME AGAIN.

jessica_1_8

03/14/2009

Overall
The Customer Service Reps Are Nasty!!!

i think they could do a lot better because i was only 20mins away and it still took the driver a hour & a half and i had to call back nines time and got put on hold eight times so if u need @ b sumwhere on time never ever call these people cause they will have an attitude with u because they do not like there job & who every the man is that answers the phones at nite has a major attitude is very rude and i will call the supervisor asap!!

Details

Phone: (804) 275-5542

Address: 4510 Jefferson Davis Hwy, Richmond, VA 23234

Website: http://www.veteranscabrichmond.com

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