Martha's Beauty Salon

Absolutely my worst hair experience ever. The girl that did my hair obviously knew nothing about natural hair. I have a lot of thick hair, and when she washed it, it kinked really bad. I was getting a roller set, and instead of her using a wide toothe comb to detangle it she used the smallest toothe comb she had. She pulled my hair so hard while detangling it I thought my scalp was bleeding, I felt like she had pulled all of my hair out! She finally rolled it all, when it was dry she took the rollers out and looked at me with a look of frustration and was like what do you want now!! I was so upset I wanted to pull her hair the way she pulled mine..and then ask her what she wanted. The owner Martha is very rude and impersonable as well.. I will not be going back there!!

I had my first time experience at this hair salon. I do belive it is a culture shock when you first arrive. And don't let the crowd of customer discourage you from going in the shop as i was. There were about fifty customers ahead of me and i was at the shampoo bowl within ten minutes of walking in. The assembly line way of how they work with their customers was shocking as well. Everyone that got their hair styled came out looking as though they just received a relaxer when really they hadn't. Including myself. Thier process was different than most other salons and could easily be copied by other salons as well. They're key ingredient for their process...... is heat. The roller set you get and sit under the dryer til dry, and then the extreme heat that they use to straighten your roots. How painful the heat was, was it worth it? Yes! Would I go again? Most definately. Plus, no other salon around the tri-cities, richmond, henrico, or charlottesville area can beat their prices.