not impressed. Staff friendly/nice. Dr was impatient with my mother. I saw him roll his eyes at her twice. Now I can't get her to go to an eye dr because she is so disgusted. They will only refer her to the 1 dr in the Jen care program. Her ppo has many, and it takes a referral. The one dr in Jencare is WAY off and is most inconvenient. They are that afraid that some dr not involved with their own company will make the buck? omg. I am going to try to get her dr changed to someone closer asap. She did not choose this guy anyway... The Humana agent chose her dr for her....told her this was the closest dr for her to go to. ;o( He is not close... She can't even drive over there in all that traffic by herself.