I have purchased goods and services from RPM several times. My first experience was with tint. They did a great job with the tint. They were friendly, did exactly what I wanted, it looks great and I have had no issues with it. I do feel like at $400 I paid a premium. My second experience was purchasing HID headlights from them. Again they were friendly. The item was not in stock and had to be ordered. It took a few more days than expected and although they said they would call when the item arrived I called to find out the item had come in. They apologized and I have had no issues with the item thus far. My last experience was with an alignment. This was at another shop they have just down the road. My car had been lowered a bit after I installed a new coilover system. I took the car to them to get the alignment adjusted accordingly. I threw on some camber adjustment bolts so they would be able to adjust the camber angle. I called the shop and told them the deal. They understood the car had camber bolts and said they could do the alignment. The price was $140 which I felt was ok seeing it was not a textbook alignment. They called me back about 2 hours after dropping it off saying the bolts were on backward and it would be another $90 to get the alignment done. The bolts were not on backward, the camber was just set to negative instead of positive camber. This is corrected by loosening the bolt and rotating a special washer 180 degrees and the bolt has to be loosened to perform the fine adjustments anyway. THis is maybe 5 minutes of work. I asked if they could just do it under the $140 they quoted me but would not. I asked that they stop working and I would pick my car up. On the phone they wanted to charge me $30 for the work they already did (checking the alignment I guess). I was a bit bothered by that seeing we agreed to a price and the price changed. When I arrived to pick up my car they ended up not charging me anything which was the only redeeming thing about the experience. I give this shop a blended rating of 3 stars. I would say the tint experience was a 5, but the alignment a 2. I second the other reviews. This is a great shop for tint but be careful when it comes to other services.
5. Car Toyz Inc
11525 Midlothian Tpke Ste 110North Chesterfield, VA 23235
From Business: Car Toyz is your #1 source for Custom Care Audio. We carry a complete vehicle make over: Custom Car Audio Mobile Video Automotive Security Mobile Navigation Custom …
They were professional and prompt..loved working with them to install my window film on my kitchen windows and french doors. Awesome job...
An expert and professional - Kyle is just one of kind! Honest, customer-focused and friendly, knowledgable, and a strong work ethic are just a few words that come mind to characterize him. It was refreshing working with Kyle because he provided such superb service, used a high quality product and, was reasonably priced - his quote was much lower than one I got and a little higher than another. His work is detailed and he works to ensure the customer is 100% satisfied. It shows in the finished product as the windows at the house look absolutely fantastic! I am thankful I kept searching and found Advanced Window Tint because I got the opportunity to work with a professional who really knows his business. I highly recommend Advanced Window Tint to anyone looking for the best in the business. Great job Kyle!
I was in the RPM shop in Richmond Friday to have my windows tinted. I have to say that it was the best experience. The staff was very welcoming and warm. They answered all my questions and made me feel at home hanging out with my buddy's. My tint guy Kyle lives up to the reputation of being the east coast tint champ!! The job was flawless! I will not hesitate to send everyone I know there. I drove an hour and 45min's just to have them do the work and I was not disappointed! I will be coming back to have more work done very soon! THANK YOU VERY MUCH GUYS FOR THE GREAT JOB.