I've went to Dr. knuckles once and I don't know if I would be back. The visit itself wasn't terrible it was the payment options that I had a problem with. My insurance doesn't have a copay instead they bill the insurance and I as the insurance holder pays what insurance doesn't cover. Their office wouldn't accept that and required that the total for the visit be paid for that day regardless of what my insurance said. When I went to pay I choose to write a check and once again I was denied simply because my check number wasn't high enough not that I didn't have the money my debit card ran no problem. Apparently they have a policy that you can't pay with a check unless your check number is above a certain number. When the office finally sent my claim thru to the insurance I ended up with over 1/2 of the bill reimbursed to me with a check from the doctors office. In the end I received my money back but it was such a hassle that I don't know if I would ever go to that office again.
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While its true Dr. Melissa Knuckles can take a bit... She is an awesome doctor. She cares for her patients each one with thoroughness and is extremely professional. The wait is worth it. I have found her staff very helpful and efficient.