And now the other side of the story...Mr. Belfry did ask for the price of a full service and was told 250-350 depending on his boat and it's needs. Every boat is different but in addition to the service he wanted other repairs done as well. When informed that his boat was ready he became irate over the phone about the price and was very unhappy about the price of the additional repairs and said we shouldn't have done them even though we had a signed work order that was reviewed with him when he left the boat. At that point he was asked to come on in and we would do what we could. The additional parts were then removed and his old ones re installed at our cost and his ticket reduced to the service only. Mr. Belfry was then asked not to return to our business and to go back to his local dealer which he had complained was too high to begin with.. We can't make everyone happy but we sure try...life on the water is great...happy safe boating everyone!
I have had to have several parts replaced on my boat (fuel pump & starter). Ogeechee Marine has epitomized professionalism in their work and the way I have been treated. They fixed the boat timely, correctly and have always been very considerate. This professionalism was displayed in a tremendous way this summer when my trailer broke while I was on the road on a Saturday. I called Mark and he set me up with a towing service and then stayed after hours for approximately 2 hours waiting on me to arrive. I was with my wife and three children when this occurred and would have been in a real predicament had it not have been for Mark and Ogeechee Marine. Michael Brown
Being newbies to the RV world, when things go wrong we have no idea where to start looking for a problem. We just happened to be in Richmond Hill, GA, when a problem popped up with our air conditioning and sink faucet. Instead of insisting we bring our camper to them for us to fork over hundreds of dollars for them to fix, they gave us the information to do it ourselves to save money. To me, this is so rare in today's service industry, that I just had to come on here and rate this place as wonderful! Their help was spot on correct and we saved so much hassle and time so we could enjoy the rest of our vacation. Thumbs up to these guys!