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Rolling Hills Memorial Park

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Business Details

Hours:

Regular Hours

Gate Hours Mon - Fri: 8:00 am - 6:30 pm Sat: 8:00 am - 5:00 pm Sun: 8:00 am - 4:30 pm

General Info:

GATE HOURS

Monday - Friday  -  Gates Open @  8am to 6:30pm

Saturday - Gates Open @  8am to 5:30pm

Sunday - Gates Open @  8am to 4:30pm

Extra Phones:

Phone: (510) 223-0958

TollFree: (800) 692-3092

Categories:
Cemeteries, Funeral Planning, Funeral Supplies & Services, Parks, Crematories, Tourist Information & Attractions

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Reviews

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06/02/2011
Rude staff

They need new help. The people who work there are seemingly nuts.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
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03/10/2010
$$ They only care about getting your business $$

Insensitive, uncaring staff showed me to my family member's grave and stood there when I wanted to be alone. Not 30 seconds went by before the staffperson was pitching me the business. I wanted to grieve for my family member and the staff wanted me to commit to using their business - ""Start making preparations now...Her's my business card..."" The only real thing she cared about was getting my money. How sad.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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12/02/2009
Insensitive

I have several pre paid plots in this park-I had to use one for the burial of my infant son-while in the office completing the paperwork the representative looks at my husband and I and says ""there is a balance of 70 CENTS owed - we cannot complete the contract until its paid"" OMG! I could not believe it-here we were burying our infant child digging around in our pockets for 70 CENTS....CENTS, not dollars, CENTS-an... view more

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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09/27/2009
Two thumbs way down

The staff is obscenely rude for no apparent reason. The grounds are decent but in a time of mourning people should at the very least be treated with at least a bit of of respect and compassion.

Was this review helpful?Yes No|Flag AbuseReview provided by: Citysearch
Response Writing Tips:

When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.

When responding to a negative review, be professional, understand the customer’s concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.

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Response should be at least 25 characters
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Rolling Hills Memorial Park

4100 Hilltop DrRichmondCA 94803

(510) 223-6161

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Rolling Hills Memorial Park

4100 Hilltop DrRichmondCA 94803

(510) 223-6161

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