Unorganized and Rude Staff
I would not recommend this eye doctor. Every step of the process was too much work. They did not understand my insurance and would not listen to the simple explanation of a discount plan versus insurance. It took weeks to receive my new eye glass lenses. They sent me home with a contact solution that really irritated my eyes. I have used all kinds from the store, so I have no idea what was wrong with theirs. They now refuse to release my contact lense prescription to me because they say I did not complete the process in time. Their process involves several fitting sessions and then the above problems will repeat. The staff, one in particular, is rude and impossible to understand. I have spoke to her several times and still don't know her name because she mumbles it. There are lots of great doctors in DFW, so don't waste your time with this one.