How to Get the Most Out of Auto Repair Shops »
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
666 N Central ExpresswayRichardson, TX 75080
From Business: Established in 1956, Herb's Paint & Body Shops is the first multi-store collision repair center in the Dallas market that is equipped with water-based automotive pa…
605 S Sherman St Ste 605QRichardson, TX 75081
I had a front windshield replaced on a relatively newish Mercedes. Richardson Autoglass has been in business a long time and are Betr Biz Bur. reg…
Your car is a big part of your life. You need it to last, but many times getting maintenance work done at auto repair shops can br…
You need a reliable auto repair shop you can count on when it's time to take your car in for care. Get good tips for finding the b…
Some auto repair service shops may target women as uninformed consumers they can overcharge. Find out about common scams and strat…
While driving home on the freeway on a Friday afternoon, our 2001 Honda Odyssey mini-van had a transmission problem. When you'd accelerate, the transmission wouldn't engage—you could hear the engine rev, see the RPMs increase, but the van wouldn't move forward. We had it towed home by AAA (and just FYI on the AAA tow—we had three people in the van, but the tow vehicle could only seat two. Having no other way to get home, one of our passengers had to walk. I certainly don't recall reading that when I paid $160.00 for my membership to AAA, that you are limited to one or two passengers, depending on the size of the tow truck sent. So be aware of that!) Once home, I found out by internet research that our particular van make and model had been plagued by transmission problems resulting in Honda paying a percentage of the inevitable repair. Unfortunately, ours was out of warranty. The Honda dealership where we purchased the van quoted me $5000 - $6000. After picking myself up off the floor, I began my search for a local reputable transmission repair shop. After much research, I found Eagle Transmission in Mesquite, on Galloway. I called and spoke with David who was happy to really listen and discuss the transmission problem. He had a tow truck driver come that night (and it was late—wonderful service!) to get the van to the shop so he could look at it immediately on Saturday morning. Eagle has a free diagnostic check. The check determined the problem was inside the transmission, and it would cost $495.00 to open it up to check it further. (The $495.00 would be applied to the repair). Once the full check was done, we got the news it would cost about $3300.00. There was another quote that was about $300 less, but we opted for this quote, as it came with a 3 year, unlimited mileage warranty, and the Torque Converter was better. I told him I had come to him via Angie's List, and he was happy to give me a 10% discount. Eagle would also pay $30.00 per day for my rental car, up to 5 days. Eagle also has several financing methods. While we didn't take advantage of any of them, we did apply for one. The process was pretty painless, and they agreed to finance about half of the repair cost, so you do have options if you can't afford to pay it all yourself at once. The rebuild was started on Monday afternoon and David said more than likely it would be ready by Friday evening. When the rebuild was done, David was concerned that there might be a leak, so he wanted to keep it and put more miles on the van on Saturday morning to check. When that check didn't fully satisfy him, he needed to keep it until Monday, just to be certain everything was done correctly. He even gave me an additional $60.00 credit for two more days of car rental! We picked up the van on Monday morning, and so far, everything is great. I must compliment David, who was extremely friendly, knowledgeable and helpful. He put up with my daily (sometimes 3 or 4 times a day) calls with questions. He walked me through every step of the process and helped me to understand what was being done and what we were paying for. The total out-the-door price for the rebuild, with all of our discounts, was $2789.00. While you may think that's high, that's MUCH lower than what the dealership quoted. And after searching the internet for what other Odyssey owners have paid, I don't feel that I was taken advantage of. We do have to return in 10 – 15 days for a follow-up check on the repair, or the warranty will be voided. I totally understand the need for the check; David likened it to a follow-up Doctor's visit after major surgery. I will update this review as needed, after the check-up and we drive our van a bit. So, after this long-winded review, I want to say that I fully recommend David and Eagle Transmission! Thanks, David and Team Eagle Transmission!
Having an almost 50 year old car [1967 Impala] that I purchased from a person that treated it like crap [for who knows how long], I had a transmission that was in dire need of a rebuild. Constant slipping and sometimes stalling, it was definitely time to get it taken care of. I looked online for every transmission shop in town that had a good history of customer satisfaction. After deciding on Eagle Transmission in Richardson, I gave them a call and talked to the manager, Lewis. After breaking down what was going on with the car and telling him some of the quotes I got from some of the other shops, he gave me an estimate and told me to bring it by when I could. I dropped the car off on monday and Lewis told me he'd be in touch and gave me a window of when it would be ready. Now here is where the shop earns brownie points with me. Any other garage I've taken my car(s) to in the past, the only time you hear from them after dropping it off is when the car is finished. Lewis called me each day to give me updates on the status and anything that needed to be done. And instead of tacking on extra stuff to the rebuild [like some shops do], he asked me if I'd be interested in the possible upgrades, but that they weren't mandatory to make it run. I was really impressed with the professionalism and courtesy of Lewis and the shop. I had my car back in a few days, price was about what I expected it to be and what I was quoted. The only reason for the difference was the transmission was in a little worse shape than expected and required a little extra TLC. I will definitely recommend the shop to friends and anyone else looking for a place that does top notch work and will do them right. I'm already lining up some other upgrades for my car and will be visiting Eagle again for their great service.
I am the customer who wrote the last review and complained about Ted Yu and his business being dishonest because of the issue with the gas gauge and radio. I'm writing this review because now that I've had more time to inspect the radio, it seems like it is better than it was and he has improved it like he said. Actually, all I asked him to fix was the gas gauge, but from what I understood from him, he made an attempt to fix both free of charge. The gas gauge is indeed still broken, but I since he seems to have improved the radio, he might not be as dishonest as I thought initially. It is possible that he does not realize the gas gauge still does not work, but I am unsure about this because I have not asked him yet. Anyways, since it seems like he at least fixed the radio and I was mistaken with my initial hasty observation of the function of the radio after I picked up the car. Considering this, I feel obliged to update and re-rate this company with a more accurate description of the results of his promised services.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.