I had a few computer issues and Mike with PCPenguin repaired all my troubles. I know that some of us love our technologies but when they slow down, break or operate less than sufficient, we get bogged down. If you have a computer crisis, a regular delay or just have questions, Mike is your go to man. I am researching RAM for my new Macbook Pro, and within the day, Mike had the size capabilities, price and convenience that Best Buy offers, only he is personal. I can tell customers that other companies in East Idaho will try to be competitive but Mike is the best bang for the buck and is very savvy. He is the Yellow Pages of technology while being a terrific fix-it man. Bottom line: If you have an issue, want a fair price and want it done fast the right way the first time, no question, Mike is your man. Highly dependable.
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After going to other computer help companies, the PC Penguin stood out with their customer service. I asked for an appointment and got a response about an hour later by text. My computer was picked up that very afternoon. One day later, they were finished with my computer and explained exactly what they did. They also explained the costs and what the money was going towards (parts, labor, etc.).
I love that PC penguin charges a flat rate rather than by the hour. Also Mike works super fast and gives you a diagnostic w/o charge the same day you drop off your computer and tells you exactly everything that's wrong with your computer. He is very professional and I love that he can text you, which makes communication faster and easier.