Phong is an exceptional woman with great skills for hair service and customer service. Whoever had the bad cut, did NOT know how to Communicate. If she was real, than she would have reponded to Phong's request. She would have been glad to give her money back and give her a haircut to mediate the problem. I would visit her more often, but I live in Issaquah, so it makes it harder for me to go ofte...buit then, I only cut my hair 1 or 2 times a year. I would go see her for color and straightening.
This was a lovely place to go to, and the employees are amazing. I also have to say something: we forgot to give a tip on April 9th 2011 to the man that worked there and gave my daughter a haircut, so we will try to send a tip in the mail- is that okay?
Here is two male Barbers who really do it right , this is so refreshing to find a real old fashion Barber shop, Razor shaves, Flattops, playboy mags and good conversation. altra clean and pretty unusual with the walls covered with fine Art.