The October To-Do List »
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
3180 Mill StReno, NV 89502
From Business: With a long and successful history in the Reno, NV area, Sierra Car Care and MST Tire Center have four convenient locations to service your vehicle. We are a Full S…
3600 Kietzke LnReno, NV 89502
From Business: Jones West Ford dealership in Reno, NV treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car de…
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
There are a few easy ways to determine what size and type of HVAC you require.
The search for an honest mechanic is over. Finally I have found an auto repair place with honest automotive technicians. As a woman and a car owner for over 45 years, I have been ripped off by numerous mechanics all over America. At Val Halla Automotive Service, I receive quality service at a reasonable price. They have never tacked on additional costs and, rather than suggesting repairs, Dan Olsen just tells me what he can do and lets me decide. They do a great job, right the first time, and usually it was done expeditiously. Dan runs a honest business (his dad was an honest logger) and he is always concerned about his customers needs. I simply would not go anywhere else to have my PT Cruiser serviced. Val Halla's not much to look at - a one chair waiting room and a framed photo of Clark Gable, circa 1940 on the wall - because Dan and his crew care more about cars than decor. Dan has always been honest about what needs to be done, what could wait until later, and he has given me a fair price. After stopping in just once looking for a place that would service my 2005 Chrysler PT Cruiser, I left feeling that my car was in great hands, and I wasn't disappointed. Overall, Val Halla provides high quality service for a reasonable price. And they're really nice too. For those reasons, I will continue to bring all of my car repair business to them. “An auto repair facility you can trust.” I never thought I would utter that phrase. What I love most about Val Halla is that I can trust them. They don't "sell" parts, in fact, with my older vehicle, there are times when Dan has advised me to skip a repair because it’s too expensive. I have always been kept informed during the course of repairs and have always been happy with their service. It's nice to know that there is an auto repair business on Gentry Way in Reno that provides honest service. His technicians are all highly qualified; they know what they are doing. If you love your car, it's in good hands here! If you want it done right the first time, Val Halla is your place. I had an air conditioning problem with my car and spoke to three local repair shops. I said I wanted a Freon recharge but wanted NO air conditioning check. (That’s because I have a failed $500 fan and I can’t afford the repair.) One place quoted me $125, the other quote was $135, and Val Hall quoted me $40. (It ended up costing $40.15 but Dan blew off the 15-cents.) Val Halla diagnosed the problem quickly, did the repairs for exactly what I was quoted (pus 15 cents) and I am now able to drive around Reno with blessed air! Great Service. When the Chrysler dealership closed its doors, I was very pleased to learn that Val Halla had a mechanic whose family owns three PT Cruisers. I am a female who drives a lot. I need reliable transportation and can't afford to have my car tied up for long periods of time. Dan Olsen is an honest businessman who treats his customers well. I would not go anywhere else as I have found a gem in Val Halla Auto Repair.
Not only have I told my best friend about this place, I have told evryone I know ( and some I don't even know- who have asked where I get my tires from in this area...Fernley, Nevada) about the GREAT CUSTOMER SERVICE, PRODUCTS AND FREE ADDITIONAL ADVICE that American Tire Pros have provided me. I have spent a small fortune there and am proud, relieved and I difinately feel a great sense of security transporting my family on their products and with their services. I have purchased 2 sets of tires (4 each) for two differnet vehicles, my wife's 2006 Potaic G6 and my1993-4 Toyota 4-Runner 4X4. I don't compromise quality/utility. American Tire Pros provide options for all consumers- don't be an uneducated consumer. Check prices vs. quality and warraty and ask what you can expect from their services and when. They will tell you! They always try to go out of their way to accomodate the customers needs, but be frank. My income level is low to middle class - 35K/yr and I have been convienced (after grilling them for justifications) to spend more based on their expert knowledge combined with what my habits and intended use would be. While I wrote this, I spent over 10 minutes on hold and didn't care, because I knew I would be taken care of. If you are impatient, want a deal on cheap on cheap crap or want something for nothing- go somewhere else! If you have integrity and can deal with the fact that customer service is what you make of it then take your business to these folks- they will treat you right. (Just to inform; my first experience there was buying 4 tires and waiting for about 5 hours to have the work done. I did not have an appointment. I saw that they "fit" me in anyway and dealt with it with my then 2 year old daughter. I did not have a pleasant experience due to the wait, but I was taken care of none the less. And it paid off as I have been there for another set of tires, an alignment and I am currently scheduling a brake job for tomorrow.
My wife and I were visiting Reno for a few days, from San Jose. On day 3 of our trip, the starter went out on my GMC Envoy and I was stranded in a casino parking lot. On the recommendation of our cabbie that night, I had the car towed the next morning to Deano's and told them we were planning to drive back home that day and hoped it could be fixed in time. I then asked for the number of a cab company so I could get a ride back to the hotel. The young man who helped me (Dusty), promptly said he'd give me a ride... really?? I gratefully accepted. When he dropped me off, he said he would call after lunch and give me an update. Sure enough, just about 1pm I received a call from the shop. I was a little anxious about what Dusty was going to say. To my pleasant surprise he said the car was finished! He then said to meet him at the valet entry with our bags as he was coming to pick us up! Again...REALLY??? We went back to the shop, paid what I thought was a very fair bill and we were on our way home. I was truly amazed at the extra care and concern we recieved. They all went out of their way to make sure our needs were met. This is truly a rare quality found in the auto repair business today. I will make sure that all those I know who are traveling to Reno are aware of this family owned business, if they are ever in need of an auto repair. Special kudos to Dusty, who was our personal chauffer:) A bad day was brightened by your kind acts.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.