Thanks! Click the link in the email sent to activate your account.
865 Kietzke Ln, Reno, NV 89502
Nissan of Reno is a car dealership, which offers new and pre-owned Nissan vehicles. It offers a variety of models that include Nissan Pathfinder, Titan, Sentra, Maxima and Altima. The dealership also offers certified pre-owned Nissan models and various other makes of automobiles, including Ford, Toyota, Dodge and Chevrolet. Its also offers test-drive facilities to its customers. The dealership has a service department with trained technicians who provide repair and maintenance services. It maintains an inventory of certified spare parts and accessories for various makes of automobiles. The dealership also has a finance department that provides a variety of credit options through lenders. The dealership s Web site offers price quotes and service scheduling to customers. It is located in Reno, Nev.
I have had nothing but problems with my 2008 Nissan Rouge and have therefore spent a lot of time at the service department. They never answer their phone and the best way to talk with someone is to just show up. Every time I have brought my car in, there has been an argument over what is wrong. They treat me like I'm stupid every time! So far I've been right each time regarding the problems with my car. This last time I took it in for the speedometer not working (still not fixed) and got it back smelling of burnt oil and cigarettes, having been driven over 20 miles, missing a huge portion of gas and the front end alignment is off as if someone hit a curb too hard with it. I went back to complain and got a blank stare, an "ok", and "he doesn't smoke in the cars". Only when pressured did they offer to detail it and fix the front end alignment... in three days. I am so tired of this service department and their complete lack of customer service. Even though my car has a ton of problems the number one reason I would never purchase another Nissan is because of this service department!
Response Writing Tips:
When responding to a positive review, thank the customer, acknowledge what they liked and invite them to return.
When responding to a negative review, be professional, understand the customer's concerns and respond to them. Your response can win back a customer and convince others that you are committed to quality and service.
All responses must comply with the YP.com Terms of Service and Use.»Close
YP Mobile Page for Nissan of Reno, Reno, NV