We rented a minivan for a family trip to the Nationak Parks. The only reason I did not give 5 stars wad because of the price gouging to dissuade people from taking them to Burning Man. The price was far above that for luxury and specialty car - double what it should have been and a threatened $350 cleaning fee. However, putting that aside, the front desk and lot staff were professional and pleasant, and worked hard to give us the vehicle we wanted. The Dodge Grand Caravan R/T had 4000 miles, was well equiped and very clean. Return was quick and easy. We have not had a bad experience with Enterprise and will continue to gravitare to them.