the salon was pretty and clean but the staff was horrible! the receptionist was rude and unhelpful and then I waited for my stylist 20 mins past my appointment. The stylist didn't apologize and just shuffled me to the cutting area. The haircut was ok, but overpriced in my opinion. The conversations between other stylsits and their clients was WAY over the top!!! I found it extremely difficult to relax and renew, which is what they are advertising. When I have to here about someone's sexcapdes the night before!!!! No thanks....I won't be going back to aura.