This is Tamara from Creative Colours and I take my reviews and work very seriously. It is important for people to know that my reviews are all 100% true and I have 10 years of experience and I take many next level cut and color classes regularly--> I am a good hair dresser and to compare me to Supercuts is a huge injustice and very disturbing. I cannot say why this client needed to so severely berate me publicly, for I GUARANTEE ALL OF MY WORK, AND ASKED HER AT THE TIME IF HER HAIR WAS WHAT SHE WANTED AND SHE SAID YES AND TIPPED ME $35(over 30% tip)!! If later she has lots to publicly complain about, then I would encourage her to improve her in person communication skills vs pointedly damage a hard earned quality reputation. It is true that we have a review program, but it is not in exchange for positive reviews, it is simply a system we have for our clients to share in their honest experiences and be allowed to sample a new service with us for their time= win/win. Read the details of the many reviews, clearly they are 100% genuine! A few months ago I went through a crazy period in life and I remember clearly the 'over the top' day that she refers to! The client who was 'too ash' spent the first 20+ minutes in consultation saying 'no orange, I only like ash,' and then was 'too ash,' but when she returned for her next color she said 'you were right, do it exactly the same..." and she will admit this is just her personality, she is always unhappy with her hair at first. The cut comment was a client that always complains about something, but returns only to me for years. The brow wax is the only negative wax client I have ever had and I fully responded to her concerns (her brows were perfect she simply wanted them HUGE) by refund and on google reviews. This reviewer told me she wanted a chunky weave and after the wash she said she wanted more lighter chunks around her face. I asked her if she was happy with the rest of her color and she said she was->finished roots MATCHED EXACTLY THE COLOR SHE CAME IN WITH--> golden! While I took the extra time to add in more highlights, I could have easily toned her hair. She specifically asked for high lift blond 'chunky' highlights, which she now calls white streaks! I do modern finish dry cutting and I do an invisible layering technique that my long haired clients love, which is the cut I gave this woman, that is anything but a 'supercuts' technique. In fact, I can't even have any one else cut my own hair anymore for no one seems to be able to master this technique. So I finish here with sending in regular clients to affirm my quality and can only hope that you who are reading will consider her extreme position and use my many other positive reviews in feeling confident in choosing Creative Colours : More than a Common Salon & Spa. Blessings
This review is long overdue. I moved to Reno from San Francisco eight months ago and was in search of a good waxing place (eyebrows and brazilian) and based on the great yelp reviews decided to check this place out. This place is really as amazing as the reviews say it is. I've been getting waxed since I was eighteen and as I moved around a lot I've been exposed to a number of different waxers. I have to say that this was the least painful experience I've ever had...maybe even bordering on relaxing side (yes, i didn't think that was possible either!). I've gotten several brazilian waxes by Kendra, and once was seen by Bryna. Kendra is confident and knows what she is doing--she's quick, helps you coordinate your breathing so that you experience a lot less pain as she pulls the wax off and the best part is, I no longer have any ingrowns! The warm towel on your belly, the hot rocks to hold on to and the post-wax products that they use make the dreaded ordeal seem more like a spa treatment. My experience w/ Bryna wasn't bad, but nothing compared to the quick and practically pain-free session w/ Kendra. As for eyebrows, Tamara is the best. I may have to come back to Reno just for eyebrow waxes once i move back to SF! Even my husband noticed that my face looked prettier lol. I have had some eyebrow catastrophies in past w/ aestheticians taking way too much off and making my already chubby face look chubbier. Tamara leaves my eyebrows looking natural yet very well groomed. Also, I expect it is due to a combination of her expertise and the products that she uses, but I never have any post-waxing redness/scarring (which has been an issue in the past). They're also really helpful w/ trying to accomodate clients. I'm a resident physician w/ a busy schedule and the girls on the phone are always trying to fit me in one way or another. Just last month I was running very late and Tamara ever so sweetly did my eyebrows over at her hair salon and was really nice about it!
I LOVE MY New DO! I have lived in Reno since 1996 and HAD been using the same hair dresser for 13 years. He has done a nice job (I thought), but over the years my cuts were not consistently good cuts each visit. I’d come to expect a week or more grow out period before I was content. Each visit to him I would say to myself, “I hope this will be a good hair cut day.” When I was ready for a major style change I decided to look up some new hairstylists. That is how I found Shirley Love and the Creative Color Salon. I went on-line and Googled top rated Reno hair stylists. The reviews convinced me to give them a try because I read so many stories like my own that had a happy ending. I was scheduled to see Shirley Love for a consultation. During our consult time she was very patient and listened to all my ideas, the things I liked and things I didn’t. We went through many pictures and discussed my “hair” options. When I walked into the shop I was a boring old mess of mid length frizzy layers with no real style; when I walked out of the shop I felt over the moon delighted freshly updated with a simple yet sophisticated cut. I LOVE the new me. No more pony tails and clips!! She has made a huge difference in my everyday and I just can’t thank her enough. Everywhere I go people comment that my new look is is wonderful. I actually get double takes! My self esteem and confidence has been restored. My children and husband even like my new look, which is huge. I highly recommend that you check out Creative Color Salon and Shirley Love. Tamara, the shop owner, was very helpful in setting up my appointment and seems very knowledgeable & experienced. I hear she is a wonderful stylist too! You can find them at: 775-829-4447 or www.creativecoloursalon.com A very happy customer, Joy Findley