I cannot say enough good things about RPM. We found a couple listings on Zillow/Trulia that were managed by RPM, and Bonnie was the agent we coincidentally dealt with for our showings. I could not disagree more with the negative comments below. We toured the homes in January, moved in February and the customer service has been amazing. I cannot say enough positive things about Bonnie--from her professionalism and assistance, to understanding a complicated schedule and working with us for showings that aligned with our schedules. She even put up with our two little ones (under 3) being so busy during all of our showings. After moving a few months back, we have had two maintenance requests on the home we are renting. Both requests were responded to within 48hrs, and fixed within a few days. Easy tenant portal to navigate! We previously rented from American Homes for Rent in Cincinnati, and this is a breath of fresh air. A huge thank you to Bonnie for all of her help and time for finding us our home! Highly recommended!! Thank you!
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Robby came into our lives at precisely the right time. He really listened to us when we were trying to do a 1031 Exchange, showing us homes that were in our price range and close to Reno's downtown neighborhood. My husband and I really appreciated that Robby didn't waste our time showing us homes that wouldn't interest us and when we found the property we would ultimately buy, he hung in there (through thick and thin), educating himself on things he wasn't sure about and freely sharing his knowledge with us. Robby's patience, humor, and accessibility were all major assets to buying our first home in Reno. Five stars! Robby is not only a really nice guy, but his availability and negotiating skills are stellar. He really went out of his way to make the process as simple as buying a home can be. Buying an older home is not without its problems, yet Robby's upbeat attitude made the buying process so much easier.Thanks, Robby, for hanging in with us, we wish you great success!
I just recently had my bachelor party. We had decided we wanted to get either a party bus or a Limo for the nights events. After shopping around we found that most limo services are outrageously priced, and don't offer many additional perks. After one of my grooms men talked to the owner of Sunset, he found that it was right in our price range, and also allowed us to split up the reservation. He said that the owner was incredibly helpful and also gave tips on stuff we can do for the night. The night came and Ed, the owner, was our driver. He showed up right on time, took pictures for us, and had the limo stocked with plenty of alcohol and soda to mix. Our original reservation was for 10p-12a and 1a-3a. Not only did Ed push his break back and stay past 1230, he also stayed past 430 on the second part of the reservation. We made sure to compensate him as much as possible, but he was incredibly helpful the entire night. I STRONGLY recommend his services to anyone else.