How many times have you gone to a doctors office and felt like a nameless face? Just another patient that will be stuck waiting 20 to 30 minutes later than your scheduled appointment. Then finallywhen you see the doctor you feel rushed through the exam and pushed to buy numerous pairs of glasses with extras you have no idea what they are for. That was not my experience at EyeZone. I needed to get new glasses and saw that Doctor Rowan is the Team Optometrist for The Reno Bighorns and Aces. That got my attention. The receptionist that made my appointment over the phone was very well informed and worked hard to find an appointment that worked around my work schedule. First impression of the office, very inviting. The receptionist greeted me with a big welcome to our office, I filled out paper work and the tech came right out and got my testing started. Dr. Rowan came in greeted me and made me feel like I was not just a patient but a person. My exam never felt rushed and I didn't feel pushed to purchase anything other than what I needed. I would recommend EyeZone to anyone looking for an new eye doctor.
My husband has been a patient of Dr. Rowan for the passed 5 years. I have recently started going to Dr. Rowan myself. Each and every visit with Dr. Rowan and his staff has been great. Each one of Dr. Rowan staff is nice and smiling at you from the moment you walk in the door. Eyezone also has an awesome selection of sunglasses and eyewear. My husband just recently bought Maui Jim sunglasses from his offices he said that they are the best sunglasses he has ever owned. I recently got a pair of Jimmy Choo which I love and get compliments on all the time. I highly recommend Dr. Rowan office they are a very thoughtfull and caring office.
I LOVE Dr. Hsueh (think Shoe). #1 He is a Opthamologist not an Optomitrist. Therefore he is a Surgeon. The only reason I did not give them 5 stars is they could have a better frame collection. It's your prescription though and if you don't like what they have you are not pressured to buy from eyeglasses personal. I've been seeing him for years since he took over the practice when it was still on 6th St. Parking is so much easier with his giant parking lot and his office is about 30' from the So. Entrance Door. This is NOT a 1 hour place. He almost always has samples for you also if he is prescribing eye drops.