Joe, John and the guys are, simply put, Awesome! I called various places regarding new tires for my car. Joe quoted me the lowest price in Reno. I went to have my front tires replaced, they completed this in an expedient fashion. John informed me that I needed new brakes for the front of my car and took the time to explain to me what was going on and they were basically metal on metal. I made an appointment for the following week to get my brakes done. Once again Joe and John gave me the greatest deal in Reno. Before leaving both Joe and John asked me to please not drive unless I absolutely had to. The brakes are that seriously eroded. I listened, because of the honest concern for my personal safety I could see and feel coming from them. Due to my finances, the guys understood and have worked with me and my car repairs helping me to have safe and reliable transportation for myself and my mother. If you are looking for reliable workmanship, lowest prices and friendly caring service, then Alpha Tires is the place to go. I have been to Alpha Tires 4 times and I am returning for my complete tuneup this week. Alpha Tires and the men who work there are absolutely a car owners new best friend. Fair, honest, reliable and caring. They have my business from now on.
810 W 4th StReno, NV 89503
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Love John and the entire Alpha Tire crew! Found them with a direct mail flier: $16.99 oil change & tire rotation, couldn't beat the price! I asked for a complete inspection (free), because I was driving to Montana that weekend (taking my oldest to college), and I didn't want anything to go wrong. They found a leaking differential (small fix), and I needed new differential fluid that had seriously degraded (sulphur smelling and brown). Funny thing was, the last time I'd had the oil changed at the dealership, the systems report sheet they gave me had the differential box checked with "leaking" written next to it, but they said nothing about it, and I didn't notice the report until I'd gotten home, so I let it go another 3K miles. The Alpha pros noticed it right away and told me why I needed to fix this pronto tonto! So glad I went in for that oil change... would have hated to have my engine seize up on the way to Missoula, or coming back! This morning, my battery died, and my check engine light came on after the jump, so I drove straight to Alpha (near my house off Robb Dr.), because I knew they could take care of it in a jiffy, and they did!
John and the entire crew at Alpha Tire were my Angels of Mercy yesterday. First, I didn't realize how close I was to an accident with a split tire, worn out brakes and filthy oil filters. At first, I thought these folks were giving me the run around because I was a woman and they wanted to just sell me a job. That's wasn't the case at Alpha Tire. I was treated with great respect, invited to see the problems with my car and the repair in progress. These are the friendliest folks I've met in a long time, especially when a couple days before the miracle happened, I was treated poorly at two Reno car repair places who were apparently so hungry they would steal by misrepresentation from me. I also want to mention that the charges were more than reasonable and were less than those with other companies. I thank each and every person who helped me and I will be a forever customer at Alpha Tire Company MaeAnne and Robb Drive, Reno, Nevada. Thanks again to these Angels of Mercy.