Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
3075 US Highway 50 ECarson City, NV 89701
From Business: We are the experts in transmission repair and complete car care - clutches, brakes, factory scheduled maintenance, electrical, check engine lights, radiators, ove…
1101 Division Ave SGrand Rapids, MI 49507
From Business: Northwestern Auto Supply was founded by Harry Ashendorf in Grand Rapids in 1946. Today, Sam Ashendorf, Harry's son, runs the business and has grown it into one of…
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
The search for an honest mechanic is over. Finally I have found an auto repair place with honest automotive technicians. As a woman and a car owner for over 45 years, I have been ripped off by numerous mechanics all over America. At Val Halla Automotive Service, I receive quality service at a reasonable price. They have never tacked on additional costs and, rather than suggesting repairs, Dan Olsen just tells me what he can do and lets me decide. They do a great job, right the first time, and usually it was done expeditiously. Dan runs a honest business (his dad was an honest logger) and he is always concerned about his customers needs. I simply would not go anywhere else to have my PT Cruiser serviced. Val Halla's not much to look at - a one chair waiting room and a framed photo of Clark Gable, circa 1940 on the wall - because Dan and his crew care more about cars than decor. Dan has always been honest about what needs to be done, what could wait until later, and he has given me a fair price. After stopping in just once looking for a place that would service my 2005 Chrysler PT Cruiser, I left feeling that my car was in great hands, and I wasn't disappointed. Overall, Val Halla provides high quality service for a reasonable price. And they're really nice too. For those reasons, I will continue to bring all of my car repair business to them. “An auto repair facility you can trust.” I never thought I would utter that phrase. What I love most about Val Halla is that I can trust them. They don't "sell" parts, in fact, with my older vehicle, there are times when Dan has advised me to skip a repair because it’s too expensive. I have always been kept informed during the course of repairs and have always been happy with their service. It's nice to know that there is an auto repair business on Gentry Way in Reno that provides honest service. His technicians are all highly qualified; they know what they are doing. If you love your car, it's in good hands here! If you want it done right the first time, Val Halla is your place. I had an air conditioning problem with my car and spoke to three local repair shops. I said I wanted a Freon recharge but wanted NO air conditioning check. (That’s because I have a failed $500 fan and I can’t afford the repair.) One place quoted me $125, the other quote was $135, and Val Hall quoted me $40. (It ended up costing $40.15 but Dan blew off the 15-cents.) Val Halla diagnosed the problem quickly, did the repairs for exactly what I was quoted (pus 15 cents) and I am now able to drive around Reno with blessed air! Great Service. When the Chrysler dealership closed its doors, I was very pleased to learn that Val Halla had a mechanic whose family owns three PT Cruisers. I am a female who drives a lot. I need reliable transportation and can't afford to have my car tied up for long periods of time. Dan Olsen is an honest businessman who treats his customers well. I would not go anywhere else as I have found a gem in Val Halla Auto Repair.
My wife and I were visiting Reno for a few days, from San Jose. On day 3 of our trip, the starter went out on my GMC Envoy and I was stranded in a casino parking lot. On the recommendation of our cabbie that night, I had the car towed the next morning to Deano's and told them we were planning to drive back home that day and hoped it could be fixed in time. I then asked for the number of a cab company so I could get a ride back to the hotel. The young man who helped me (Dusty), promptly said he'd give me a ride... really?? I gratefully accepted. When he dropped me off, he said he would call after lunch and give me an update. Sure enough, just about 1pm I received a call from the shop. I was a little anxious about what Dusty was going to say. To my pleasant surprise he said the car was finished! He then said to meet him at the valet entry with our bags as he was coming to pick us up! Again...REALLY??? We went back to the shop, paid what I thought was a very fair bill and we were on our way home. I was truly amazed at the extra care and concern we recieved. They all went out of their way to make sure our needs were met. This is truly a rare quality found in the auto repair business today. I will make sure that all those I know who are traveling to Reno are aware of this family owned business, if they are ever in need of an auto repair. Special kudos to Dusty, who was our personal chauffer:) A bad day was brightened by your kind acts.
Joe, John and the guys are, simply put, Awesome! I called various places regarding new tires for my car. Joe quoted me the lowest price in Reno. I went to have my front tires replaced, they completed this in an expedient fashion. John informed me that I needed new brakes for the front of my car and took the time to explain to me what was going on and they were basically metal on metal. I made an appointment for the following week to get my brakes done. Once again Joe and John gave me the greatest deal in Reno. Before leaving both Joe and John asked me to please not drive unless I absolutely had to. The brakes are that seriously eroded. I listened, because of the honest concern for my personal safety I could see and feel coming from them. Due to my finances, the guys understood and have worked with me and my car repairs helping me to have safe and reliable transportation for myself and my mother. If you are looking for reliable workmanship, lowest prices and friendly caring service, then Alpha Tires is the place to go. I have been to Alpha Tires 4 times and I am returning for my complete tuneup this week. Alpha Tires and the men who work there are absolutely a car owners new best friend. Fair, honest, reliable and caring. They have my business from now on.
Love John and the entire Alpha Tire crew! Found them with a direct mail flier: $16.99 oil change & tire rotation, couldn't beat the price! I asked for a complete inspection (free), because I was driving to Montana that weekend (taking my oldest to college), and I didn't want anything to go wrong. They found a leaking differential (small fix), and I needed new differential fluid that had seriously degraded (sulphur smelling and brown). Funny thing was, the last time I'd had the oil changed at the dealership, the systems report sheet they gave me had the differential box checked with "leaking" written next to it, but they said nothing about it, and I didn't notice the report until I'd gotten home, so I let it go another 3K miles. The Alpha pros noticed it right away and told me why I needed to fix this pronto tonto! So glad I went in for that oil change... would have hated to have my engine seize up on the way to Missoula, or coming back! This morning, my battery died, and my check engine light came on after the jump, so I drove straight to Alpha (near my house off Robb Dr.), because I knew they could take care of it in a jiffy, and they did!
John and the entire crew at Alpha Tire were my Angels of Mercy yesterday. First, I didn't realize how close I was to an accident with a split tire, worn out brakes and filthy oil filters. At first, I thought these folks were giving me the run around because I was a woman and they wanted to just sell me a job. That's wasn't the case at Alpha Tire. I was treated with great respect, invited to see the problems with my car and the repair in progress. These are the friendliest folks I've met in a long time, especially when a couple days before the miracle happened, I was treated poorly at two Reno car repair places who were apparently so hungry they would steal by misrepresentation from me. I also want to mention that the charges were more than reasonable and were less than those with other companies. I thank each and every person who helped me and I will be a forever customer at Alpha Tire Company MaeAnne and Robb Drive, Reno, Nevada. Thanks again to these Angels of Mercy.
My experience started with a call, answered by Angel, about a coupon for my daughter's oil changes. His customer service skills were amazing and boom--my daughter was scheduled for a service. Wow. My daughter was really pleased with the shop and all the staff. When my AC went out on my almost 20 year old car, I got talked into going to another local shop. After hearing great spiels, and waiting for almost two hours, the price was crazy. My daughter said, "call Angel!" I ended up at the All About Cars for an estimate. The price was very reasonable, especially for original Honda parts. Jason and Angel were really patient with all my questions and we're happy to provide clear explanations of the parts, process, and costs involved. All About Cars was so nice and gave me a card with several free services to say, "thanks" for being a new customer. Wow yet again. My car is so grateful for All About Cars quality, professional care.
I could not wait to come on here and say how much I absolutely adore this place!! I bought a 2004 Jetta from a car lot, 2 months later I find out it needs a transmission and just the transmission is 3,000 (and my warrantee covered only $3,000) I could not find a shop in town to replace it without costing me thousands of dollars out of pocket. (Plus it needed new breaks too) I brought it to all about car's and told them my situation (crying at the time by the way). Joe said he would personally take care of the situation and let me know. He called me 2 days later and told me he was going to make it work for the budget I had, and that the most he would go over was $300 and he would replace the breaks included in that price. I was so relieved!!!!!! And he said he would have it all done and ready by Saturday (And today is Thursday) These guys are the best!!!! Total life savor I will never ever go anywhere else.
I have no idea who/why/what/how these other two reviewers had a bad experience. I am not even sure of the truth of it. This shop is one of the best repair shops I have been to in over 50 years. They have helped some of my employees get AFFORDABLE repairs on clunkers - on two occasions allowing them to keep the car (rather than junking) and in one case still have a car. They do excellent repair work and cost less than many others and always less than a dealer. These guys are great. Now, for these two other reviewers - they are the bozos and their complaints make them look foolish at best. So try Sierra Automotive. They do superior work always. On second thought, they are only OK. No need to keep them too busy. I do not want to delay my repairs and auto work. I like their fast service. Perhaps only go their occasionally - so they have enough business, but can still give me fast service!! :-)
I live in Las Vegas and my daughter is a student in Reno. The transmission i\\on her car locked up on the highway and the car was towed to Bravo Transmission. I had read the reviews about Bravo and hoped for the best. Javier at Bravo gave me two quotes one for fixing the problem but I knew that was just a band-aide and the other quote for rebuilding the transmission. Javier was honest and willing to do what I wanted without a hard sell. I agreed that it would be better to rebuild the transmission. Bravo completed the work on time and for the quoted amount. One week later my daughter could smell burning rubber and noticed a noise coming from under her car. She took the car back to Bravo who found that the muffler was rubbing against a tire and a one wheel was lose. They fixed the loose muffler and the loose wheel for no charge. I have found a mechanic who I can trust.
This is the most HONEST repair shop in town. They only charge for the work that has been quoted and agreed to in advance. They generally come in a couple of dollars LESS than the quote (not always), they give you a time estimate, and communicate promptly if they will run longer. There have been two occasions or so over the 18 years I've been taking my vehicles to them where they made a small mistake, and they quickly corrected it and then did not charge me for it....Denny is the BEST in my opinion. Everyone I've recommended to him has been very happy with the results. When was the last time you truly TRUSTED your mechanic? I trust Denny's to repair my car and to be fair and honest in their charges. Not the cheapest, not the most expensive...just the best.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.