I used Planet Pooch when I lived in the Bay Area. The Shuttle comes in VERY handy if you work and don't have time to pick up/drop off your pup. My dog has seperation anxiety and received extra attention. This is an example how the staff goes out of thier way for the love of dogs. I also love thier web cam where I can watch my pup from work. They even have a swimming pool! This place has a priority: Safety and Fun of the dogs & humans. I don't mind rules (such as closing doors behind you or keeping your dog leashed until secured) if they are for the well being of the dogs. I call this place "Disneyland for Dogs", they can play with other dogs & humans the whole day.. they aren't crated up. The groomers also do great jobs when I'm too lazy to wash my pup myself.