Trust, sincerity, and going out of the way to please be how I would describe my experience at Infiniti! Marvin Grino at Peninsula Infiniti was more than helpful. He was courteous, informative, and very detail-oriented. Throughout the whole process, he was genuine, sincere, and made my needs a priority. I referred my father, and a friend. And we were so impressed with the value of Infiniti, the level of service, and the overall experience with interacting with the whole team, that we picked up TWO NEW Infiniti's. Coming from a family of Lexus, BMW, and Mercedes drivers - Infiniti and especially Marvin had definitely over exceeded our expectations. I would recommend my close friends and family to Marvin specifically if they are in the market for a new vehicle. If you're looking for straight forward answers, prompt service, and accurate information - go look for Marvin Grino.
The dealership and Service Dept I am used to dealing with is WORLD CLASS in every way. My friend and I used to be car nuts. We had over 40 cars in 5 years and you name the brand we probably owned one. I bought my present Infiniti G35 at Peninsula some years back. They were first class with the sales process but have always been world class with service. Getting an appointment is easy, I always get a loaner and my Service Advisor: Bob Anderson is absolutely the best. He always discusses the car and any issues and advises on what types of service it might need and often tells me that the car really doesn't need the service I ask for. The experience of going to Peninsula is always excellent. My friend's car cost twice as much and he always has horrible service experiences with his dealership.
I had great experience purchasing my 2009 G37 Infiniti Sedan from Randy. He was very professional, friendly, and informative. I felt comfortable during the entire sales process and felt as if he truly was trying to get me the best deal he could. He didn’t have any of the unpleasant stereotypically qualities that car dealers are often associated. I actually went to many different dealerships while looking for my new car and Randy was the most genuine, helpful, and easy to talk to. I felt like I could be honest with him and that we was very honest with me. He made sure to show me every feature of the car after the sale and spent time to go over all my questions. Overall, I would highly recommend Randy. Thank you for all your help, I couldn’t be more pleased with my car!