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The Optometrists

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Optometrists, Physicians & Surgeons, Ophthalmology

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Most disorganized businesses ever!

Stay away. I ordered my glasses 6 weeks ago and they still don’t have the frames in. No one called to tell me, I called about 3 weeks in to follow-up and they hadn’t ordered anything and didn’t write down the frames I wanted or my measurements or that I had already paid for them! She corrected the errors and now another 3 weeks later I called and they haven’t received the frames yet and no one thought to call and let me know! I was also told I had to pay more for the frames because it was a special order and they didn’t carry that brand. I find out today that they decided to order in bulk and start carrying the brand. So I was asked to pay a larger mark up for no reason.

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The Optometrists

KOHL'S Plaza Peninsula BoardwalkRedwood CityCA 94063

(650) 364-2606

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