08/11/2009Provided by Citysearch -
I visited the new Pleasanton Suisha House Location on Aug 6 and we got VERY sick afterwards the same night. We ordered Toro sushi, Hamachi sushi, softshell crab roll, Greg roll, seaweed salad, miso soup. My husband had diarreah 3am the following the morning and i throughed up throughout the entire next day, we could not keep food down for the next 2-3 days after we went to this restaurant. I called the restaurant after we have gotten well and the manager refused to look into any potential causes to prevent it from happending again and just deny to have anything to do with it. So besides food that makes you sick, they have no attempt of any customer service. Be warned. Bad raw fish is not ordinary food poiisoning. It is the worse expereince I have had eating out in the US.