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Moto Strano

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Business Details

14

years

in Business

Hours:

Regular Hours

Extra Phones:

Phone: (650) 918-6259

Phone: (650) 298-9539

Phone: (650) 298-9445

Primary Phone: (650) 298-9445

Sponsored Links
Brands:
suzuki
Payment method:
all major credit cards
Neighborhood:
Redwood Village
Categories:
Motorcycles & Motor Scooters-Parts & Supplies, Motorcycle Dealers
Other Information:

Parking: Street, Lot, Private

Bike Parking: Yes

Wheelchair Accessible: Yes

Pets Allowed: Yes

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Reviews

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10/25/2016

Overall
Expertise
Selection
Service

Their products are nice but terrible customer service. I has ordered a kit and a few other parts. They had said it would take about 3-6 weeks to ship the parts. The rims being the main delay, which is fine. Almost 3 months later and I had not received parts or heard from the company. It wasn't until I had called them did they tell me they were waiting to ship everything for a part that wasn't even available for THEM! (Why would you put that a product was available for sale if you did not even have the product yet? Not even a warning saying it was not available yet!) They ended shipping what was available. I had called them multiple times about the missing parts and they didn't seem to know where they were either. Finally they called and told me they would be shipped next day. That was over a week ago and still no parts or emails. Called them again today and they had no clue I had not recieved my parts yet. I am incredibly unsatisfied with their services! It is because of them I have not been able to ride my bike all season. I will NEVER buy from this company again!

07/05/2007

Provided by Citysearch - 
Overall
Enormous selection, knowledgeable staff, best prices anywhere

I went to Motostrano 3 days before a track day cause I needed new gear. I had no idea that this placed had so much selection and I've been riding in the Bay Area for a long time, belong to numerous clubs and chat groups. I spent about 2 hours in there and walked out with a complete gear set up from Alpinestars- new one piece Race Replica suit, new SMX Plus boots, GP Pro gloves and a back protector. They actually stock leather suits - no one does - and a whole bunch of other stuff. Well worth it and I was able to get a package deal on the purchase as well. Motostrano rocks!

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Moto Strano

926 Broadway StRedwood CityCA 94063

(650) 780-9306

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