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Hours

Regular Hours

Services/Products

Air Conditioning, Brakes, Electrical

Radiators, Smog Checks, Cooling system repairs

Engine and Transmission Repair

 

Brands
Unocal
Payment method
cash, debit, all major credit cards
Neighborhood
Redwood Oaks
Other Email

Social Links
Categories
Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automobile Inspection Stations & Services, Auto Oil & Lube, Auto Repair & Service, Brake Repair, Gas Stations
Other Information

Wheelchair Accessible: Yes

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Reviews (1)

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04/11/2009

Provided by Citysearch - 
Overall
Nothing special about this place

I started taking my car here because it was very convinient for me to do so. I spend a lot of time on the road and drive around 6K miles a month. The prices were ok and they seemed to know what they were doing so it was fine.
I stopped taking my car here because of the customer service. Despite the fact that one of my two cars was in the shop once a month they never knew who I was. I still kept taking my car there howerver as it was convinient. However I started noticing that the work was a little sloppy. After an oil change I opened the hood and there was a rag left behind.
The final straw was after I had my tires rotated I noticed a lug nut was missing. So I took it back to the shop and expected them to replace the nut. I had just spent over $400 at the shop for new rotors, and an oil change and tire rotation. They said that I brought my car in like that and wanted another $10 to fix the lug nut. I couldn't believe it! I wasn't trying to get anything for free but I had checked my tires prior to taking it in and therefore I knew I had all my lugnuts. The mechanic looked at me like I was crazy and from that point on I took my business somewhere else.
Don't go here unless you have to. As a comsumer you deserve to be treated better.

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