Yes, it was a good experience. I went to my appointment and the computers were down. By the time I arrived they had already called the San Mateo office and arranged those of us with appointments to go directly there. I was taken care of within 10 minutes.
California Department of Motor Vehicles - DMV
Mon: 0800-1700 Tue: 0800-1700 Wed: 0900-1700 Thu: 0800-1700 Fri: 0800-1700 Sat: n Sun: n