The service is horrible. I am an employee whose office is located in the same building as this café. The price of the food is way too high for the quality. Although, I do like the Pancit that they only sell on Thursdays. I placed an order for two orders (picked one up for a co-worker) and had to wait over 15 minutes for it. They never told me how long the wait would be, no communication until I had to get rude. I will not be conducting anymore business at the Bay Food Co. located at 400 County Center, in the basement of the Hall of Justice.