This shop absolutely made my day. I had an urgent need to get a wire run from the front bumper to the inside of the cabin. I tried going to hitch shops and mechanics and nobody wanted to do this sort of modification. Got referred to Custom Trucks and couldn't be happier. Ken and his team made it seem like it wasn't a big deal and got this wire lead exactly where it needed to be. While it seemed to me to take a lot longer than they expected Ken was exceptionally reasonable in his pricing when he kind of knew that I was pretty desperate and he could have charged me almost anything. Not only that but while I waited the team was as pleasant as could be and everything they did was so totally professional. I'm not a guy who will have much need for customizing trucks and camper shells but they're certainly the first place I'm going to recommend to anyone that does. Give Ken a shot if you're in the market. You won't be disappointed.
I needed to install a hitch on my 2011 MBZ E350. Called many places and either the quotes were steep or they needed my car for the entire day. Some places wouldn't even call back or return my email. Not saying names but will rob you blind. Anyhow I called this place and spoke with Chad, told me to come down and he'll give me a estimate to be more accurate. So I get there and I'm quoted for ONE hours work $100 roughly. I was a happy camper knowing what the other hitch dealers was charging. So a hour later I come back, I was told my car will not be ready til the next day but "Kenny" went out of his way and got things worked out and a couple hours later my car was ready and promised their price quote. I mean they could've just left it as is but this place knows how to treat their customers. With this kind of courtesy and treatment I can see why they have the stars and got my service in the beginning. I will def be back for more
I sent an email inquiry about the price of a trailer hitch. Within a few hours I received a quote and was told to either call or just come in when or if I was ready. I called the next day to schedule the work, and he even REDUCED the price from the quote(!) and told me to come in whenever was convenient. A few hours later I drove over, the service person was outside, and I told him what I needed. He already knew (because of my email) and took my keys and went to work! Once the work was done, I paid, and the service person went over the trailer hitch with me to make sure I approved of his work, which I did. The whole experience was so quick, inexpensive, and painless I would definately recommend this company.