K Smoke

I patronized K Smoke for several months (note the past tense). I bought hookah shisha, e liquid, some ecig batteries and mods, some tanks and RBAs, etc. All told I spent maybe $700 over an 8 month period. Suffice it to say all the guys knew me and we had a good relationship. HOWEVER, I recently bought a Kayfun Light clone RBA from them, and it was missing the fill-port screw... just a simple m2.5 5 countersunk, you know, exactly what you can't buy at any hardware store anywhere around here. Thinking it would be no problem, as I've been their customer for so long, and a good one at that, I began using the device with a m2.5 screw that doesn't quite fit right (and causes the tank to not fit most of my mods). When I went in to have them give me the screw, the OWNER informed me that he couldn't "just give me one from one of the other [15+ boxes] they had, 'cause then he couldn't sell it". ???!? They just sold ME one without it. He told me he could contact the manufacturer to get a replacement (which would take weeks). Could not reason with him. Apparently he'd rather have extra stock ready-to-sell than make right the faulty unit he sold me. He was unable to risk waiting for the replacement screw himself.



Bottom line: Good prices. Terrible customer loyalty, and a vibe that screams "I am a for-profit drug dealer."



Since I'd already bought the device he saw no reason to make right the unit himself. I will never go back as I feel mistreated and TBH a little exploited.

Good place for your Vaping needs. Nice selection, plenty of juices at a good price.



Now, I had purchased a new variable voltage battery from them earlier in the week. A few days of using it, it appeared to short out. All of a sudden smoke started coming out of the button hole. It wasn't dropped, or modified in any way. I was only vaping as I always do at around 3.8 volts. They replaced it with out issues. I was pleased.



Very nice and helpful people. I will be doing more business and would definitely recommend them to others.