I recently bought a rifle from Rick. Most of the time when you buy product from merchants things go as planned and the transaction is not very notable. They just go as they should. Sometimes though, as in this case, things go awry (NOT AT ALL RICK'S FAULT IN THIS CASE!), and you learn more about the person/company you are dealing WITH by how they handle the unexpected. The shipping company pulled a fast one on Rick and re-shipped my rifle rendering the tracking # Rick sent me useless. I notified Rick of this and he told me exactly what he was going to do, when he was going to do it and when he would communicate the results to me. I have GOT to say, I've been told COUNTLESS times by company reps that they would call me back, email me with updates at a certain time or on a certain date. More times than not this time/date comes and goes with no update. A broken promise and a necessary effort to contact them again on my part. In the case of Rick and Greco Fire Arms Sales the most AMAZING thing happened. Rick did EXACTLY what he said he would and he did it EXACTLY when he said he would! I was MOST impressed with Rick throughout the transaction, but the way he dealt with an issue that arose due to somebody else's mistake REALLY impressed me. I would NOT hesitate for a second to do business with Greco's Fire Arms Sales in the future. In fact, I will make an effort to do so even though we are quite the distance from each other because I know they understand what customer service means and they sell the highest quality products! Thank you Rick!
Showing1-28 of 28results
I chose to go to Greco's based on the reviews on this site. I first googled firearm sales in the Redding area and came across the standard Big 5, Jones Fort, Bastiani Arms, Olde West etc. etc. etc. but also came across Greco's Firearms Sales - I had never heard of this one so I clicked on the link and it took me to these reviews. The people who made the comments mentioned that it was just a one man shop but were happy with the service, so I went down there about a month later and met Rick. He was very personable and told me in general he could save a few bucks on a particular firearm purchase (obviously because of his low overhead). I told him I was a month out from a purchase and wasn't sure what I wanted yet, and he said no problem, go to his competitors, handle a variety of guns and get prices and that he could order the identical piece and would most likely be cheaper. So that's what I did... I only saved $20 from the next lowest competitior, but It was enouph to buy an 18 pack with so I am happy. But mostly, I was happy with his personal service compared to his competitor (that was slightly rude after I handled 10-12 weapons and didn't purchase any). Rick even agreed to meet me on a Saturday while he was closed because that was when the 10 day period expired for me. There are probably not any big name competitors that are coming in on their closed hours to give this personal service! Very happy with the service and will be purchasing all future firearms through Rick until one of us dies!!!
By accident I found Rick Greco and Greco Firearms sales and it has turned out to be the best experience I have ever had in purchasing a firearm. Rick is very personable and takes the time to make sure that you understand every aspect form a simple gun transfer to building a custom rifle. I have had Rick handle a gun transfer for me and the process was simple, well explained, and I felt very comfortable with the entire transaction. The next experience was having Rick build a custom AR-15 for me and let me just say that gun is sweet, in fact it is now my favorite weapon in the arsenal. All through the build process Rick took the time to make sure I understood the build, components, and made many recommendations that really improved the outcome of the weapon. Lastly I would say this, when you go to some of the dealers in town they treat you like they are too busy for you, don't need your business, and that you know nothing about guns. How refreshing I found it when I met Rick and he made sure to spend the time I needed to understand my transactions, showed me every aspect of the weapon, and made absolutely sure I was happy with my purchase. Rick's prices are reasonable and his customer service is absolutely the best, a very hard thing to find these days but alive and well at Greco Firearm Sales. I highly recommend this business and Rick Greco for your next transaction or purchase.