After a mechanic I'd been using for years became unreliable, Heritage was recommended to me by a friend. Their staff is very friendly and caring, and they've always spoken to me intelligently and realistically about my options regarding repairs. I run my vehicles until they just won't run anymore, and they have been very good at helping to fix issues for me so that I can get more use - and their rates are very reasonable. I've also NEVER had them go over an estimate that they'd given me for repair work; one time when they got into the job they discovered parts which had worn out and were not visible until they'd removed the ones they were replacing, and they stopped work immediately to let me know about this additional cost and get my approval. These are honest, hard-working people, and I agree with another reviewer that the 3 1-star reviews I saw here sound like someone who's angry with them about something finding a way to post multiple reviews in an effort to harm their business, especially given the nature of the names used to write two of them.
I have been using this location for years to service my vehicles and have never had any issues. We started going here when my father had a car that another mechanic said was unfixable and these guys had it back on the road inside a day (its still on the road by the way.) Even though I generally only go here for inspection once a year the office staff knows me by name and sight and are always emminently friendly. I'm getting the impression that these negative reviews are from one person who had a bad experience and wants to do everything he can to bring them down. I would of course reccomend that anyone do research on what parts are being fixed etc, however I've never been ripped off or overcharged. These folks are good people and do not deserve this negative attention.
If you're searching for a great used car and want quality customer service Autostar is the place to go. I had a wonderful exerience. No hassles Only help! Purchased 2 cars. Beautiful, Great price, low miles.... For those that need some extra help due to not so perfect credit, Yep Joe can help you there too! Joe works with tons of lenders that will give you the interest rate you deserve. Great credit or not so great stop in and check out their incredible inventory. You'll leave happy!!!! Do you and me a favor! Let Joe know that Rebecca D.sent you... You'll be happy you did!!!