I just read the 1st 2 reviews and am apalled. In no way does this shop treat people like that. i have been in numerous times to look at formal dresses & always noticed the attention given to customers. There is alot of inventory which makes for a very good selection & discounts were given for almost everything. There is definately a feeling that these 2 people thought they were in New York & they watch to much TV. this is Berks County, the real world. Also, it is half a house, but the prices were remarkable & compared them to other stores. The store was clean & isn't as fancy as others, but I would rather get a good deal & good customer service than at a big fancy store. Also, watching the bridal show is an eye opener, the customer service isn't that great, they have real expensive ugly designer dresses.
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I went to Sweethearts Bridal for my gown because I liked the uniquness that I saw. They have a wide vairety of gowns to fit every body type, every style, and every budget. I found my gown there, my bridesmaids gowns, and my mothers dress. The staff were patient with me when I took over three hours to try on over thirty dresses! They walked me through all of them, until I left with my perfect wedding gown. They never stopped trying until I found the one! I looked at other bridal shops, but they don't compare to the selection of gowns, and they excellent costomer service! Everyone should check out Sweethearts Bridal, I'm positive you'll find your dream wedding gown there!
I was married two years ago, and the dress that I wore was altered by Susan. I purchased the dress knowing full well that Susan would work her magic on it. Not only did she adjust the size- she took the original and sized it down three sizes, but she also made my requested updates and changes to the dress- in flawless fashion. I love my clothing and take very good care of it. I don t trust it with anyone but Susan. Whether it’s a simple hem, or the overhaul of my wedding dress, Susan is my fashion fairy godmother! She was able to alter me and my entire bridal party- keeping me at ease and looking amazing for my big day!