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Hi-Rock Animal Hospital

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Business Details

38

years

in Business

Hours:

Regular Hours

Sat - SunClosed

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Payment method:
cash only
Associations:
Aaha,American Animal Hospital Association
Categories:
Veterinary Clinics & Hospitals, Veterinarians, Veterinary Specialty Services, Veterinarian Emergency Services
Other Information:

Parking: Lot, Free

Wheelchair Accessible: Yes

Specialties: Pocket Pets, Small Animals

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Reviews

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01/18/2016

Overall

took my dog in for a emergency C-section they tried to talk us out of saving the puppies and only have her get fixed then after we refused they told me once the pups are delivered we would be able to pick them up that night so we should get puppy formula a heating pad and syringes.... so we did then I called them they said they needed to keep the pups they were all alive but 1 at 11 o clock at night no one was checking in on them all night my pups went 6 hours without being able to use the bathroom themselves or eat so in my eyes they killed my litter and by morning all were dead.... we were told on the phone that non survived.

07/20/2015

Overall

Doc John is the best around. He has saved the lives of many of my dogs when other vets recommended to put them down. I drive 2 hours to see him. I will not trust anyone else with my animals ever again. It's not all about the money with him he cares for animals . Most other vets all they care about is a paycheck.

06/08/2015

Overall

This guy is bad news. Took my dog here two times both times was a disaster. Horrible customer service and the Dr. Gustafson is clueless on surgical procedures. Since my dog went to him she has not been the same. I have reason to believe he over drugged my dog. She is now very afraid of strangers since she stayed with him overnight. I am very weary of this guy and his son who is also a Vet.

11/12/2014

Overall

Dr Gustafson is a great Veterinarian! He saved my dog Mandy. She needed emergency surgery and the Doc and his staff were very professional and caring!

03/24/2014

Overall
I trusted not one, but two of ...

I trusted not one, but two of my puppies to get their ears cropped at Hi Rock Vet Animal Hospital. We planned on bringing these puppies to dog shows, and ear cropping is the standard so we felt obligated to get this procedure done. I ended up with a cut that was beyond belief. Both sides were cut uneven. My wife was crying when when she saw the results. I called Dr. John Gustafson DVM and he suggested to wait 2-3 weeks and see how the ears look. How would the ears correct themselves? Am i missing something? By this time the puppies would be too old for any correction. I originally brought my puppies to Dr. John Gustafson DVM since he mentioned his 35 years experience at this. I do not know how many other puppies he has performed this surgery on, but I feel bad for the owners. After getting a second opinion from my Vet he could not believe the ear crop that was performed by Hi Rock. The cost for him to fix the problem would be more than the normal ear crop. I am faced with a decision now if I should live with dogs who look like they got in a dog fighting ring and got their ears chewed up, or get them fixed and put them through this procedure again.



In close be very careful with this vet, I don't wish this experience on anyone.

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Hi-Rock Animal Hospital

23842 McMullen Hwy SWRawlingsMD 21557

(301) 786-4659

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