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- Extra Phones
Phone: (605) 343-1285
- Brands
- cadillac, camaro, chevrolet, equinox, impala, malibu, suburban, tahoe, traverse
- Payment method
- discover, master card, visa
- AKA
Rapid Chevrolet Body Shop
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Reviews
09/01/2015
"If lies generate sales, then why not?"
I was lied to, therefor if there were a 0 star rating I would give it. Don't get me wrong, my experience at Rapid Chevrolet was friendly and seemed pleasant, but just wait. I bought a 2003 Chevrolet Duramax from these guys. This year motor has a known problem with the factory injectors so I asked the salesman Rico if the factory injectors had been replaced. To which he replied that he believed they were done. After, purchasing this vehicle from what seemed like a trust worthy fellow I soon realized that there was something wrong with the pickup. Turns out the factory injectors had never been replaced. Rico lied, and Rapid Chevy still wanted $4,800 to fix what is now my problem. The initial friendliness was a huge front. I understand a used vehicle is never going to be perfect. My problem is that a Rapid Chevrolet employee lied about a crutial component on a vehicle that I specifically asked about, and I bought the vehicle based upon what he told me. Then Rapid Chevrolet does nothing to stand behind or take responsibility for the misleading information or bold faced lie as I like to call it. I am basically told it is my problem now. What seemed like a pleasant first time dealership experience has turned into a financial disaster. With the bad injectors, this pickup isn't worth half of what I bought it for. Now I am stuck making payments on a vehicle that I have to leave parked in my driveway. Due to the almost $5,000 repair, I cannot afford to fix this pile that Rapid Chevrolet dumped on me. Rapid Chevrolet, beings a local dealership, I would think that you would stand behind the information given by your employees. You should have taken care of the injectors, because the price I paid was for a pickup in excellent running condition. However, that is not the case. This is why I would give you 0 stars if it were an option. I will also continue to share my story to any and everybody for years to come. I was lied to. What reputable business does such a thing? If you would take care of this problem and treated me as a valued customer, p
Details
Phone: (605) 593-4633
Address: DEADWOOD Ave, Rapid City, SD 57701
Website: http://www.rapidchevrolet.com