Courteous technician. Kept work area clean. Asked permission to use towels for clean up and explained there might be residual water but not to worry, as there were no hoses leaking & water would dry up. Was persistent about diagnosing problem & had replacement part available. Thank you.
The washer repair man was very nice and unlike your call center did not blame me for using the washer wrong. He was on time and spent a considerable amount of time making sure that the machine would work. The call center needs some customer service training.
Technician arrived as scheduled. Listened and tested the dryer for a few seconds and knew exactly what was broken and fixed it. Very professional tech, so pleased.