I wanted to take a few moments to thank you all for the fantastic job you did repairing the hardwood floors at my house this past week. Everyone was a pleasure to work with. They were responsive and kind throughout the time I was in touch with them. Two years ago your team installed hardwood floors and carpet at my house both jobs were completed in a week. I was so pleased with the outcome and I have received so many compliments from friends and family. A few weeks ago I came home from a business trip and was quite surprised to find that termites had feasted on my living room floors. The HOA agreed to review the quote and contribute to the repairs. Based on the previous repair attempt I did not know what to expect but I was so happy with the results. You cannot see the patch they put into this place the floor is smooth without gaps or bumps and it blends in with the original floors. The quality of work that you did during a stressful and unpleasant situation created a much more bearable situation for me so thank you all.
We had gotten a flyer in the mail one day for Carolina Flooring on a hardwood sale. I called and sent an appoitment for someone to come out and give a free estimate to us. My husband and i went over it and another company quote as well. Wilth the knoledge, experiances and price guarantee that Carolina flooring had we decieded to go with them. They laid a beutiful floor. We just love how it turned out. The crew they sent out were local guys that worked in a timely and profesional manor. I would recommend this company to any one wanting a quality floor done right. Call our sales rep Patrice she is wounderful and would help with any questions you have beleive me we had many and she spent a lot of time with us to help with our desisons.
My husband and me were driving by Carolina Flooring on our way to HD and decided to go in and talk with them about the carpets they offer. We walked in and were greeted with hellos and smiling faces. One of the owners Bill came out and helped us. He answered every question we had and more. The best customer service we have had in awhile. So we decided to go ahead with this company. We just loved every thing they did. Our floors are exactly what we wanted. That is one of the things I did enjoy about this company they took in consideration what I was looking for and did not pressure me in to any thing else. I would recommend this company if you want your floors done right and by a family owned and ran business. SALLY
I highly recommend Carolina In Home Flooring! Their service and professionalism is outstanding! They completed carpet intallation for our home and it looks great! Mike came to our home for the estimate and was such a pleasure to work with. The entire staff was great to work with! When I went into the office to take a look at more samples they were so patient with me as I went back and forth with options and questions of pricing. Once I decided and the order was placed, the team stayed in regular contact with me leading up to installation day. The installers were timely, polite, organized and neat. To top off my wonderful experience, they finished the install in 1 day, rather than the 2 expected. Awesome!!!
I just recently had all three levels of my house done. When Kelly from Carolina Flooring came for the estimate, she really took into consideration my lifestyle with four pets. I have never had to replace flooring and she educated me on several types of flooring that work well with pets. (I had three estimates before Kelly and not one of them talked me out of the Berber I thought I wanted. Kelly explained that Berber would be pulled and damaged easily by pet claws.)The installers were very professional and completed the project in the time frame they promised. Carolina Flooring also came in under my expected budget for this project.I highly recommend Carolina Flooring!
Look I just want everyone to know how great it is to have a company like Carolina Flooring around. I actually had another company do my floors a couple of years ago, and its was an OK job, but I had some issues that came up and I couldnt get the other company to do anything about it. I went by Carolina Flooring and told them what was wrong and they knew exactly how to fix the mistakes the other company made and they sent out one of their people a few days later and in about 3 hours my problem was solved. I can tell you, when I need any more floors done in my house these guys at Carolina Flooring are the ones Ill call. They know their stuff.
My experience with Carolina Flooring was wonderful, they did my whole house in hardwood and some carpet in two bedrooms and also converted my staircase to oak. Their price was great and their crew Jeff and Robbie did a great job. They were professional and really transformed my house. I will and have already recommended Carolina Flooring to friends already. This company is locally owned and I found their knowledge about my needs to be nothing but exceptional. Other companies I got estimates from didn’t even come close to what these folks knew. I highly recommend this company and if I need anything later on I will be calling them. JK
No complaints here. Exceptionally knowledgeable about all the products they sell. They take the time to listen to how you live and then help suggest products that you will be happy with for many years. (Did you know you shouldn't get berber if you have a dog? Me either!) Their installers are long-time employees and you can feel safe with them in your home. This is a small, friendly, family-oriented business where you will deal with the owners personally. I had high-end laminates put in throughout my 1st floor, but they offer all flooring types. When it's time to redo the upstairs, I will definitely use them again!
THEY DID A GREAT JOB, I WOULDN' T GO ANY PLACE ELSE.Carolina Flooring did my entire house project after a downstairs flood. They replaced all my Hardwood, rebuilt my staircase, added new sub flooring and arranged for the painting and trim work. They did a great job and the pricing was competitive. I am so glad we chose them to do the work. After all of the trouble we had with our insurance company it was such a pleasure to work with a company that did what they said they would, on time and within the budget. I would never go any place else for flooring now that we had them do our work.
HAPPY THREE TIMES - I’ve had Carolina Flooring put in floors for me on three times over the last ten years and the same crew that did my first floor did my third one too. It’s really nice to have a company that has such good people and that are with the company for a long time. The job they did was fantastic just like the first one, we are so happy about our new floors. These people just know their stuff, how refreshing. We now have spent over twenty thousand dollars with this company over these two projects and we are just happy with all they did L.E..