If you want quality furniture and old fashioned customor service where promises are kept and your buiness is appreciated, Bassett is the place to go. Renee King at the Raleigh location on Glenwood Ave was terrific. After my wife and I visited the store, she came to our home, made suggestions and measured our space. We returned to the store a few days later and were given a plan--drawn to scale. It included recommendations on furniture, accessories and fabric swatches. This service was free. Renee was in contact with us throughtout the entire process from purchase to delivery. We couldn't be happier.
I love the variety & selection of items this store has. The website is easy to use & very functional. The staff have been extremely helpful answering my questions & working with me on an item I purchased that I was not able to find a suitable shipping arrangement for. I haven't had the pleasure of visiting there in person yet as they are located over 500 miles from my home, but will definitely continue to shop here. They have some lovely stuff for excellent value & the discounts make it more so!
I was shopping for a chair that had a Herman Miller look without the price and ran across this store. Overall I have been very happy with it. When I tell people what I paid for it most are immediatley shocked as it looks much more expensive than it is. It looks pretty solid, I planned to use it for 5 years or so. My only concern is that it shows stains and scratches easily. My cats got to it a couple of times.