I bought a Genuine Rough House from Scooterz NC in June of 2013. The sales staff was very knowledgeable about the scooters they sell as well as many other brands that I inquired about. They were very paitient and answered all of my questions, they even encouraged me to not make a rush decision and to take my time and shop around. I have now owned my scooter for 6 months and have taken it back for two tune ups. Im in and out in less than an hour and my scooter has yet to fail me. If you are looking for a new scooter or in need of a repair, I would highly recomend scooterz nc.