Nothing like it Used to be! Good Riddance!
Rude, discourteous, and sloppy customer service!!! My family and I were dressed nicely out for a nice Sunday afternoon catching some sales while shopping, we then got hungry for lunch and Wild Wing Cafe seemed like a logical choice, a change to get decent food and watch the Carolina Panthers football game. But we had no idea or the horrible experience we would have.
Firstly, they sat my family in the corner of the restaurant away from all windows and in a darker area of the restaurant. (I should have known something was amiss then) We ordered and assortment of wings along with the Cheddar Cheese Potato appetizer. My cousins ordered a beers, as well as sweet tea to go with their food, and I attempted to order a Fruit Punch Pitcher Cocktail. However when I showed my ID to the waitress she refused to take it. The NC State drivers license was fully valid, not expiring until 2016, and completely legible. It had cracked a while back, after being in my wallet, and I placed transparent tape to hold it together until I'm able to get a license. (I've even heard from actual law enforcement that some of the plastic used on the cards has been of inferior quality as of late) I then asked to speak to the manager and although he fully had the entitlement to honor the card, he refused and actually was quite rude; The opposite of what someone who is trying to keep business should be like, especially in this economy. I work for a law firm and know the logistics of such situations. The card is valid by law and was recently accepted a other restaurants, bars and even on a flight I took just a few weeks prior to Connecticut at both the North Carolina and North Eastern Airports.
To think that this idiot manager at a mere average restaurant would refuse to accept my License is nearly unthinkable. In order to please the customer and to save the prospect of future business he should have accepted the ID. I have eaten here several times in the past and enjoyed myself, and even reserved the larger side room for a going away event for a friend. But I am calling and suggesting to corporate that they revaluate the current restaurant manager. Because the service we received on 11/27/11 should not be tolerated. This will be our last trip to the Wild Wing Cafe Franchise.